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Business Skills Courses

Courses available in the Business Skills sector:

Business Writing Skills Training Course

Type: Online Training
Duration: 2 Hours
£25 +VAT
This business writing course is designed to help employees acquire better written skills and understand the techniques used to improve their writing for different formats.
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Online Business Writing Skills Training Course

Customer Service Training Course

Type: Online Training
Duration: 2 Hours
£25 +VAT
This training will benefit anyone wishing to learn and develop customer service skills to assist in the workplace. The course is ideal for those who deal directly with customers, and also those who manage customer service in the business.
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Online Customer Service Training Course

Leadership and Management Training

Type: Online Training
Duration: 6 Hours
£40 +VAT
This management course provides employers and employees with the information they need to understand the attributes associated with good leadership skills. It explains the benefits of teamwork, positive listening and body language, meetings and time management skills.
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Online Leadership and Management Training

Conflict Management Training Course

Type: Online Training
Duration: 2 Hours
£25 +VAT
This conflict management course explains to both employers and employees how to deal with confrontation in the workplace. It explains the types of conflict, the current UK laws, how to do a conflict risk assessment and how to maintain personal safety.
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Online Conflict Management Training Course

Time Management Training Course

Type: Online Training
Duration: 1 Hour
£20 +VAT
Time Management training is aimed at anyone wishing to develop key skills across a number of methods, which will enable the candidate to evaluate what is important to them and take the relevant decisive action.
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Online Time Management Training Course

Patient Customer Service Course

Type: Online Training
Duration: 2 Hours
£25 +VAT
The Patient Customer Service Training is appropriate for any workers in the healthcare industry in contact with patients who have wide-ranging requirements. The course is also suitable for any candidates who may manage customer service in a healthcare practice.
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Online Patient Customer Service Course

Retail Customer Service Course

Type: Online Training
Duration: 2 Hours
£25 +VAT
The Retail Customer Service Course is ideal for anyone in the retail sector who wishes to improve their communication skills to effectively understand customers' needs. It is also suitable for any customer service managers wishing to improve and evaluate their organisation's customer service.
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Online Retail Customer Service Course

Online Bookkeeping Course

Type: Online Training
Duration: 4 Hours
£25 +VAT
This course helps small businesses to develop an effective bookkeeping system, explaining which records to keep and how to record them, plus information on cashflow, petty cash and invoicing procedures.
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Online Bookkeeping Training Course

Restaurant Hospitality Training

Type: Online Training
Duration: 2 Hours
£25 +VAT
A course designed for front-of-house staff providing the information they need in order to give excellent customer service when greeting and seating guests, serving food and making food and drink recommendations.
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Online Restaurant Hospitality Training Course

Online Sales, Pricing and Marketing Training Course

Type: Online Training
Duration: 3 Hours
£25 +VAT
This course explains the basics for developing an effective marketing strategy, including pricing strategies, sales training, marketing training and market research skills.
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Sales, Pricing and Marketing Training Course

Starting a Business Course

Type: Online Training
Duration: 4 Hours
£25 +VAT
This course explains how to start a business by providing people with the legal information they require and gives an example of a business plan template that can be adapted according to its purpose and the type of venture.
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Online Starting a Business Training Course

Event Management Training Course

Type: Online Training
Duration: 4 Hours
£25 +VAT
This online events management course provides people in charge of planning events with the basics they need to create a successful and memorable occasion through planning, marketing and effective team and budget management.
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Online Event Management Training Course

Equality and Diversity Training Course

Type: Online Training
Duration: 2 Hours
£30 +VAT
This equality and diversity training provides employers and employees with the information they need to understand the best practices and responsibilities associated with equality and diversity in the workplace.
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Equality and Diversity Training Course

Cross Cultural Awareness Training Course

Type: Online Training
Duration: 2 Hours
£25 +VAT
A course designed to help provide businesses with an understanding of the cultural differences they may encounter in the everyday workplace in order to reduce conflict, increase productivity and understanding, and improve the success of the business.
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Cross Cultural Awareness Training Course
 

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