Online Business Skills and Management Training Courses

Courses available in the Business Skills sector:

Business Writing Skills Training Course

Duration: 2 Hours
£25 +VAT
This business writing course is designed to help employees acquire better written skills and understand the techniques used to improve their writing for different formats.
Online Business Writing Skills Training Course

Customer Service Training Course

Duration: 2 Hours
£25 +VAT
This training will benefit anyone wishing to learn and develop customer service skills to assist in the workplace. The course is ideal for those who deal directly with customers, and also those who manage customer service in the business.
Online Customer Service Training Course

Leadership and Management Training

Duration: 6 Hours
£60 +VAT
This management course provides employers and employees with the information they need to understand the attributes associated with good leadership skills. It explains the benefits of teamwork, positive listening and body language, meetings and time management skills.
Online Leadership and Management Training

Communication Skills Training

Duration: 3-4 Hours
£25 +VAT
This online Communication Skills training course is designed to help managers and supervisors in a business environment improve their everyday communication skills. Covering everything from appraisals, feedback and criticism to motivating, coaching and negotiating, this course outlines the best practice for each communication style and provides some real-life examples of how they can, and should, be used.
Online Communication Skills Training Course

Presentation Skills Training

Duration: 1-2 Hours
£30 +VAT
This Presentation Skills course is designed to help learners understand how to present themselves and their business to the best of their ability. The course includes information on how to present concisely and efficiently, prepare yourself well, calm nerves and give your presentation in the most memorable way possible.
Online Presentation Skills Training Course

Introduction to Neuro-Linguistic Programming Training

Duration: 3-4 Hours
£40 +VAT
This online Introduction to NLP training course sets out some of the main ideas of NLP in an understandable, practical and useful way, using a range of NLP exercises throughout and providing skills to help improve your personal confidence and communication skills.
Online Introduction to Neuro-Linguistic Programming Training Course

Anti-Bribery Training

Duration: 1-2 Hours
£30 +VAT
This online Anti-Bribery Training Course is designed to help organisations understand the importance of having an anti-bribery policy in place and to ensure that they are aware of how to follow the correct anti-bribery procedures. The course outlines the Bribery Act 2010 and gives examples of how to adhere to the law and look out for potential bribery indicators.
Online Anti-Bribery Training Course

Stress Management Training

Duration: 3-4 Hours
£30 +VAT
This online Stress Management training course is designed to show how the causes of home and workplace stress can be dealt with successfully, how you can better cope with stressful situations, how employers can adapt the workplace to improve employee welfare and how talking therapies can be used to control the levels of stress experienced. The course introduces a range of practical techniques that can be used to deal with stress and reduce it to a manageable level.
Online Stress Management Training Course

Conflict Management Training Course

Duration: 2 Hours
£25 +VAT
This conflict management course explains to both employers and employees how to deal with confrontation in the workplace. It explains the types of conflict, the current UK laws, how to do a conflict risk assessment and how to maintain personal safety.
Online Conflict Management Training Course

Time Management Training Course

Duration: 1 Hour
£20 +VAT
Time Management training is aimed at anyone wishing to develop key skills across a number of methods, which will enable the candidate to evaluate what is important to them and take the relevant decisive action.
Online Time Management Training Course

Patient Customer Service Course

Duration: 2 Hours
£25 +VAT
This online Patient Customer Service Skills course is designed to help those who work in the health and social care sectors improve their patient care skills, including listening, body language and communication, in order to give patients the best possible service every time. The course also looks at the NHS standards and compassion drive to ensure learners always exceed their patients’ expectations.
Online Patient Customer Service Course

Retail Customer Service Course

Duration: 2 Hours
£25 +VAT
This online Retail Customer Service Skills course is designed to help anyone working in a retail environment improve their customer service skills in order to ensure they are constantly and consistently achieving their customers’ expectations. The course outlines the key components of excellent retail customer service including listening and body language, communication, dealing with complaints and understanding refund and exchange law.
Online Retail Customer Service Course

Online Bookkeeping Course

Duration: 4 Hours
£25 +VAT
This course helps small businesses to develop an effective bookkeeping system, explaining which records to keep and how to record them, plus information on cashflow, petty cash and invoicing procedures.
Online Bookkeeping Training Course

Restaurant Hospitality Training

Duration: 2 Hours
£25 +VAT
A course designed for front-of-house staff providing the information they need in order to give excellent customer service when greeting and seating guests, serving food and making food and drink recommendations.
Online Restaurant Hospitality Training Course

Online Sales, Pricing and Marketing Training Course

Duration: 3 Hours
£25 +VAT
This course explains the basics for developing an effective marketing strategy, including pricing strategies, sales training, marketing training and market research skills.
Sales, Pricing and Marketing Training Course

Starting a Business Course

Duration: 4 Hours
£25 +VAT
This course explains how to start a business by providing people with the legal information they require and gives an example of a business plan template that can be adapted according to its purpose and the type of venture.
Online Starting a Business Training Course

Event Management Training Course

Duration: 4 Hours
£25 +VAT
This online events management course provides people in charge of planning events with the basics they need to create a successful and memorable occasion through planning, marketing and effective team and budget management.
Online Event Management Training Course

Equality and Diversity Training Course

Duration: 2 Hours
£30 +VAT
This equality and diversity training provides employers and employees with the information they need to understand the best practices and responsibilities associated with equality and diversity in the workplace.
Equality and Diversity Training Course

Cross Cultural Awareness Training Course

Duration: 2 Hours
£25 +VAT
A course designed to help provide businesses with an understanding of the cultural differences they may encounter in the everyday workplace in order to reduce conflict, increase productivity and understanding, and improve the success of the business.
Cross Cultural Awareness Training Course