Online Business Skills Courses

Online GDPR Course

GDPR

Duration: 1 Hour
£25 +VAT
This GDPR Training course aims to help businesses and services that handle personal data understand how to comply with the upcoming General Data Protection Regulations. The course highlights the changes brought about by the forthcoming GDPR that businesses must adhere to by May 2018.
Online Data Protection Training Course

Data Protection

Duration: 2 hours
£25 +VAT
This Data Protection training course aims to help learners understand what their responsibilities are under the UK's data protection law, including the GDPR. The course explains how to collect and process data legally, obtain consent where required and ensure data security.
Equality and Diversity Training Course

Equality and Diversity Training Course

Duration: 2 hours
£30 +VAT
This Equality and Diversity training course provides an introduction to the Equality Act 2010, helping learners to understand more about their legal responsibilities, aiding people to feel confident about challenging discriminatory behaviour and raising awareness of how to promote equality and diversity in the workplace.
Online Leadership and Management Training

Leadership and Management Training

Duration: 6 hours
£60 +VAT
This management course provides employers and employees with the information they need to understand the attributes associated with good leadership skills. It explains the benefits of teamwork, positive listening and body language, meetings and time management skills.
Online Mental Health Awareness Training Course

Mental Health Awareness Training Course

Duration: 3 hours
£25 +VAT
This Mental Health Awareness training course has been designed to help employers, managers and supervisors understand more about mental health, including the symptoms and effects, so that more can be done in the workplace to support someone with a mental health problem and promote a healthy, tolerant working environment.
Online Customer Service Training Course

Customer Service Training Course

Duration: 2 hours
£25 +VAT
This training will benefit anyone wishing to learn and develop customer service skills to assist in the workplace. The course is ideal for those who deal directly with customers, and also those who manage customer service in the business.
Online Introduction to Cyber Security Training Course

Online Cyber Security Course

Duration: 1 hours
£25 +VAT
This Introduction to Cyber Security course is designed to help learners understand the risks to information security when working online. The course explains the most common types of cyber attacks and provides learners with practical tips to reduce the chances of confidential information falling into the wrong hands.
Online Minute Taking Training Course

Minute Taking Training Course

Duration: 2 hours
£40 +VAT
This Minute Taking course aims to train those who work as a minute-taker to be successful in their role. It educates them in the importance of minute taking, what it entails, and good minute taking practices, while also familiarising them with how to best make notes during a meeting and with writing an official Minutes document.
Online Stress Awareness Training Course

Stress Awareness in the Workplace Training

Duration: 2-3 hours
£30 +VAT
This online Stress Awareness in the Workplace training course is designed to show how the causes of home and workplace stress can be dealt with successfully, how you can better cope with stressful situations, how employers can adapt the workplace to improve employee welfare and how talking therapies can be used to control the levels of stress experienced. The course introduces a range of practical techniques that can be used to deal with stress and reduce it to a manageable level.
Online Conflict Management Training Course

Conflict Management Training Course

Duration: 2 hours
£25 +VAT
This Conflict Management course teaches people how to effectively prevent and handle conflicts in a workplace. It explains what commonly causes conflicts and how to overcome these challenges so people are able to effectively work with colleagues and provide good customer service.
Online Effective Leadership Training Course

Effective Leadership Training Course

Duration: 3-4 hours
£125 +VAT
This Effective Leadership training course is designed to enrich leadership competencies. It focuses on advancing leadership proficiencies such as strategic and operational decision-making and leveraging them for measurable, sustained impact in a range of business environments.
Online Communication Skills Training Course

Communication Skills Training

Duration: 2-3 hours
£25 +VAT
This online Communication Skills training course has been designed by business professionals to help managers and supervisors improve their communication skills at work. Covering everything from appraisals, feedback, constructive criticism to coaching, motivating, and negotiation.
Online Employment Law Awareness Training Course

Employment Law

Duration: 2-3 hours
£30 +VAT
This Employment Law online training course is designed for HR staff, employers, and managers who must know the essential areas of employment law to avoid disputes and legal action. The course takes learners through an employment journey focusing on how to remain demonstrably fair throughout.
Performance Appraisal Training for Managers

Performance Appraisal Training

Duration: 3-4 hours
£30 +VAT
This online course has been developed to help managers amp up their appraisal process. From rating performance to disciplinaries and calibration meetings this course will help managers up their appraisal game and reap the benefits of a great appraisal system.
Online Project Management Training

Project Management Training

Duration: 3-4 hours
£60 +VAT
Using tips, guidance and downloadable worksheets, this Project Management training course aims to provide learners with an understanding of the basics of project management so that they can successfully and confidently bring their own project through from initiation to completion.
Online Time Management Training

Time Management Training Course

Duration: 3-4 hours
£20 +VAT
This Time Management course aims to educate those who are looking to improve their usage of time about the benefits of utilising good strategies, tools, and techniques for streamlining work activity.
Online Disability Awareness Training Course

Disability Awareness for Employers Training

Duration: 2 hours
£25 +VAT
This Disability Awareness for Employers training course aims to help those at management level understand more about the different types of disabilities, how these may impact a person's work, how to ensure the recruitment process is accessible to everyone, and how to promote an inclusive and equal working environment.
Online Sexual Harassment for Employees Training Course

Sexual Harassment Training For Employees

Duration: 1-2 hours
£25 +VAT
The Sexual Harassment Training for Employees course outlines what sexual harassment is and signs that may indicate its occurrence. It also explains how to make complaints and external support agencies that can help if they are victims.
Online Sexual Harassment for Managers and Supervisors Training Course

Sexual Harassment Training For Managers & Supervisors

Duration: 2 hours
£25 +VAT
This course outlines what sexual harassment is and signs that you, as a manager or supervisor, should look out for. It also explains how to develop and implement an anti-harassment policy and how you should handle complaints.
Disciplinary Procedures

Disciplinary & Grievance Procedures Training

Duration: 1-2 hours
£30 +VAT
This Disciplinary Procedures training course aims to help managers and employers understand how to establish an effective disciplinary procedure in the workplace, from investigating allegations through to holding disciplinary hearings and enforcing the appropriate penalties.
Online Complaint Handling Training Course

Complaint Handling Training

Duration: 2-3 hours
£25 +VAT
This Complaint Handling course is designed to train people who are in a customer service or specific complaint handling role to properly deal with complaints that their business may receive.
Online Bookkeeping Training Course

Online Bookkeeping Course

Duration: 4 hours
£25 +VAT
This course helps small businesses to develop an effective bookkeeping system, explaining which records to keep and how to record them, plus information on cashflow, petty cash and invoicing procedures.
Cellar Management Training Course

Cellar Management Course

Duration: 2 hours
£25 +VAT
This Cellar Management course has been designed to provide learners with an understanding of the various types and styles of beer, how to maintain high hygiene standards across the establishment and how to properly store, prepare and serve beers to produce high-quality pints.
Licensing Law Awareness Training Course

Licensing Law Awareness Training Course

Duration: 3 hours
£20 +VAT
This Licensing Law course aims to raise awareness of your responsibilities under the Licensing Act 2003. The course is suitable for premises that sell or supply alcohol in England and Wales, and explains the key objectives of the law that are in place to ensure premises sell alcohol responsibly.
PA and Secretarial Skills Training Course

PA and Secretarial Skills

Duration: 4-5 hours
£40 +VAT
This PA and Secretarial Skills training course has been designed to help assistants understand their role further so that they can perform more efficiently and confidently at work. Being a great assistant is much more than just being able to answer the phone and this course aims to help provide the skills needed to learn how to communicate and write better, manage relationships, be more organised and ensure meetings and minutes can be prepared effectively.
Online Patient Customer Service Course

Patient Customer Service Course

Duration: 2 hours
£25 +VAT
This online Patient Customer Service Skills course is designed to help those who work in the health and social care sectors improve their patient care skills, including listening, body language and communication, in order to give patients the best possible service every time. The course also looks at the NHS standards and compassion drive to ensure learners always exceed their patients’ expectations.
Online Business Writing Skills Training Course

Business Writing Skills Training Course

Duration: 1-2 hours
£25 +VAT
This Business Writing Skills Training course aims to enrich writing abilities for professional contexts. The course focuses on developing editing, presentation, and writing skills for a range of business purposes, such as email, reports, social media, blog posts, and more.
Online Retail Customer Service Course

Retail Customer Service Course

Duration: 2 hours
£25 +VAT
This Retail Customer Service course will help learners develop strategies to effectively handle complaints as well as understand how to deliver outstanding customer service in every transaction.
Online Interviewing Skills Training Course

Interviewing Skills

Duration: 3-4 hours
£30 +VAT
This online course has been designed to help managers improve their hiring practices and interviewing skills across a range of interview subjects such as hiring interviews, disciplinaries, dismissals, and performance interviews.
Online Health and Wellbeing Training Course

Health and Wellbeing

Duration: 3-4 hours
£30 +VAT
This Health and Wellbeing training course is designed to help managers and supervisors understand what comprises an effective workplace wellbeing strategy. The course provides practical tips and ideas that managers can use to improve the overall health, safety and wellbeing of employees.
Online Starting a Business Training Course

Starting a Business Course

Duration: 4 hours
£25 +VAT
This Starting a Business course familiarises learners with the process required to start a successful business. It covers how to write a comprehensive business plan, how to set up the business in good standing with the law, and ways to access professional advice or funding.
Online Restaurant Hospitality Training Course

Restaurant Hospitality Training

Duration: 2-3 hours
£25 +VAT
This Restaurant Hospitality course teaches front of house staff how to deliver good service to guests that visit their restaurant. It explains how to make a good impression, what to do during service, the importance of knowing the food and drinks menus, and how to comply with the law.
Online Presentation Skills Training Course

Presentation Skills Training

Duration: 1-2 hours
£30 +VAT
This course aims to help learners develop good presentation skills. It guides learners through the various stages of a presentation, from writing to practising and presenting, in order to give learners the skills needed to present concisely and effectively.
Online Bullying and Harassment Training Course

Bullying and Harassment

Duration: 1-2 hours
£25 +VAT
This Bullying and Harassment online training course has been designed for HR staff, employers, and managers who need to be able to tackle bullying and harassment at work effectively. The course teaches learners how to undertake a risk assessment to prevent bullying at work and the laws relating to bullying and harassment.
Equality and Diversity in Health and Social Care Training Course

Equality and Diversity in Health and Social Care Training Course

Duration: 2-3 hours
£25 +VAT
This Equality and Diversity in Health and Social Care course aims to educate the learner about promoting equality and diversity in a health or social care organisation. It enables them to fulfil the diverse needs of service users and patients and ensure everyone receives equal opportunity and is respected.
Online Negotiation Skills Training

Negotiation Skills Training

Duration: 2-3 hours
£40 +VAT
This Negotiation Skills course has been designed to provide professionals with the knowledge and techniques needed to be able to suitably plan, carry out and complete a successful workplace negotiation. The course gives tips on negotiation problems and their solutions, tips for improving body language and communication and details on how to ensure objectives have been sufficiently determined before the negotiation begins.
Online Corporate Event Management Training Course

Corporate Event Management Training Course

Duration: 3-4 hours
£25 +VAT
This Corporate Event Management course aims to educate those who are looking to become an efficient event organiser by familiarising them with the various planning stages and marketing of an event.
Online Networking Skills Training Course

Networking Skills

Duration: 1-2 hours
£30 +VAT
This Networking Skills course provides learners with the knowledge they need to be confident about networking, prepare well for a networking event, successfully start and hold a conversation and maintain a mutually beneficial network of contacts.
Energy Efficiency Training

Energy Efficiency Training

Duration: 2-3 hours
£30 +VAT
This Energy Efficiency training course has been designed to provide learners with all the knowledge they require to efficiently minimise energy wastage, including how to carry out energy audits and effective types of energy-saving measures to implement.
Cross Cultural Awareness Training Course

Cross Cultural Awareness Training Course

Duration: 2 hours
£25 +VAT
This Cross Cultural Awareness online training helps learners understand business etiquette from popular corporate hubs across the world. The online course will help businesses increase their levels of cultural fluency, ease cultural disputes, and avoid embarrassment or conflict.
Online Anger Management Training Course

Anger Management

Duration: 1-2 hours
£25 +VAT
This Anger Management training course aims to help managers understand more about what may cause anger in the workplace and how it can be handled effectively. The course provides practical tips for managing anger and promoting employee wellbeing at work.
Corporate Manslaughter Training

Corporate Manslaughter Training

Duration: 1-2 hours
£25 +VAT
The Corporate Manslaughter Training course has been designed to offer those in charge of a company’s health and safety policies an understanding of their responsibilities. This includes how to effectively train members of staff, the importance of compliance, the corporate manslaughter investigation procedure, and how to conduct a risk assessment.
Export Training course

Export Training

Duration: 1-2 hours
£25 +VAT
This Export Training course aims to help small business owners understand what is required to begin trading their goods or services overseas. The course highlights the benefits of exporting and outlines the processes for selecting transport and Incoterms, paying the right taxes and obtaining payment.
Corporate Social Responsibility (CSR) Course & Certification

Corporate Social Responsibility

Duration: 2 hours
£30 +VAT
An online course designed to help businesses understand how they can be more environmentally, socially and economically responsible and work in ways that are resourceful, ethical and sustainable.
Online Introduction to Housing Management Training Course

Introduction to Housing Management

Duration: 2-3 hours
£30 +VAT
This Introduction to Housing Management course has been designed to provide learners with an understanding of the social housing sector. This includes challenges facing the sector, housing allocations, rental income, resident involvement, and anti-social behaviour.
Social Media Marketing Training Course

Social Media Marketing Training

Duration: 2-3 hours
£25 +VAT
The Social Media Marketing course has been designed to provide learners with an understanding of different social media platforms, how to use social media for marketing, the benefits of social media marketing, the importance of personal branding, and how to interact on social media.
Sales, Pricing and Marketing Training Course

Online Sales, Pricing and Marketing Training Course

Duration: 2-3 hours
£25 +VAT
This Sales, Pricing and Marketing Skills course aims to educate learners about the fundamental pricing and marketing strategies that help boost profits and brand awareness. It enables learners to understand the key concepts involved in successful marketing, sales and pricing.