Conflict Management Quiz

April 21, 2016
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Test Your Knowledge of Effective Conflict Management

Conflicts at work are bound to happen; no workplace is free of disagreements. However, bad relationships with people can be detrimental to a company and destroy it from the inside out. Managing disputes is therefore important to prevent them from escalating and causing physical or psychological damage to people. Do you feel confident in your conflict management skills? Try our quiz to test what you know:


Which of these is NOT an example of why conflict in a workplace may arise?

Correct! Wrong!

In a confrontational situation, which of these is a suitable action to take?

Correct! Wrong!

When talking to people involved in a confrontation, what should you do?

Correct! Wrong!

How might you go about avoiding conflict in the workplace?

Correct! Wrong!

If a conflict cannot be resolved after intervention, what might you consider doing?

Correct! Wrong!

Effective Conflict Management Quiz
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