{"id":42363,"date":"2019-12-11T09:30:02","date_gmt":"2019-12-11T09:30:02","guid":{"rendered":"https:\/\/www.highspeedtraining.co.uk\/hub\/?p=42363"},"modified":"2022-07-28T16:11:12","modified_gmt":"2022-07-28T15:11:12","slug":"case-study-food-hygiene-deliveroo-editions","status":"publish","type":"post","link":"https:\/\/www.highspeedtraining.co.uk\/hub\/case-study-food-hygiene-deliveroo-editions\/","title":{"rendered":"Case Study: Food Hygiene &#038; Safety Adherence at Deliveroo Editions"},"content":{"rendered":"<p><strong>The Challenge at Deliveroo Editions:<\/strong><\/p>\n<ul>\n<li>Ensuring all sites have the same high standard of food hygiene and safety knowledge<\/li>\n<li>Ensuring sites and employees are supported with keeping up to date on the latest industry changes<\/li>\n<\/ul>\n<p><strong>The Objectives:<\/strong><\/p>\n<ul>\n<li>Find a suitable training provider who provides flexible courses, enabling these to be rolled out from site to site<\/li>\n<li>Ensure training material is up to date, engaging and accessible<\/li>\n<\/ul>\n<p><strong>The Solution:<\/strong><\/p>\n<ul>\n<li>An <a href=\"https:\/\/www.highspeedtraining.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">online training provider<\/a> with the ability to start, pause and complete a course as and when required<\/li>\n<li>Comprehensive course information that\u2019s easy to understand<\/li>\n<li>A free <a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hub<\/a> of resources, including handy posters, guides and checklists<\/li>\n<\/ul>\n<hr>\n<h2>A Background on Deliveroo Editions:<\/h2>\n<p>Deliveroo launched in May 2017 with the aim of making the nation\u2019s favourite restaurants available in the comfort of your own home. The scheme has widened the reach of restaurants, helped to give up and coming chefs a starting platform and given us a whole new appetite for takeaways.<\/p>\n<p>I caught up with Ewelina Drewko, the Food Safety Manager for Deliveroo Editions, to find out what exactly \u2018food safety\u2019 means for Deliveroo and how online training facilities it.<\/p>\n<hr>\n<h2>How Important is Food Safety to Deliveroo?<\/h2>\n<div class=\"block-quote\">\n<div class=\"block-quote-content\"><i class=\"fas fa-quote-left\"><\/i><\/p>\n<p>Food safety is number one and I repeat that to everyone every single day. It has to be. When you are dealing with food, you have to be on high alert all the time.<\/p>\n<\/div>\n<\/div>\n<p>Ewelina advises me that a member of the food safety management team conducts daily site visits to ensure everything is running as smoothly as it should.<\/p>\n<div class=\"block-quote\">\n<div class=\"block-quote-content\"><i class=\"fas fa-quote-left\"><\/i><\/p>\n<p>We provide constant support for our chefs, whether that is by coaching them, helping them to prepare for inspections or providing resources for them to pin up and act as reminders.<\/p>\n<\/div>\n<\/div>\n<hr>\n<h2>What Risks Does Deliveroo Need to Eliminate?<\/h2>\n<p>As with any commercial kitchen, Ewelina informs me Deliveroo must be vigilant in their approach to following food safety practices in order to reduce risks. This involves preventing <a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/avoiding-cross-contamination-in-the-kitchen\/\" target=\"_blank\" rel=\"noopener noreferrer\">cross-contamination<\/a> and ensuring a firm procedure is observed with regard to allergens.<\/p>\n<p>Food safety best practice advice can change, highlighting another industry risk and the need to stay up to date. Ewelina informs me that, to navigate this, tight communication channels are needed, in addition to 2-yearly refresher training and a supply of resources.<\/p>\n<p>Ewelina came across our resource centre, <a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/\" target=\"_blank\" rel=\"noopener noreferrer\">the Hub<\/a>, recently while on the hunt for a poster\u2026<\/p>\n<div class=\"block-quote\">\n<div class=\"block-quote-content\"><i class=\"fas fa-quote-left\"><\/i><\/p>\n<p>The resources there are really handy. We use posters for reminders around the kitchen so the <a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/7-steps-of-hand-washing-poster\/\" target=\"_blank\" rel=\"noopener noreferrer\">Guide to Handwashing<\/a> came in particularly useful.<\/p>\n<\/div>\n<\/div>\n<hr>\n<h2>Why Did You Choose High Speed Training?<\/h2>\n<p>Ewelina informs that when she came into the role, <a href=\"https:\/\/www.highspeedtraining.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">High Speed Training<\/a> was the online training provider of choice.<\/p>\n<div class=\"block-quote\">\n<div class=\"block-quote-content\"><i class=\"fas fa-quote-left\"><\/i><\/p>\n<p>I have used it since, despite there being other options and propositions. It is easy to use and satisfies our need to be compliant.<\/p>\n<\/div>\n<\/div>\n<p>At Deliveroo Editions, Training is a fundamental requirement. New starters will complete a variety of training, both online and face to face, before they begin their role. This ensures they receive a strong grounding of <a href=\"https:\/\/www.highspeedtraining.co.uk\/courses\/haccp\/\" target=\"_blank\" rel=\"noopener noreferrer\">HACCP<\/a> and food safety procedures. Training continues throughout a career at Deliveroo Editions, with regular refresher courses, 1:1 coaching and on the job training.<\/p>\n<div class=\"block-quote\">\n<div class=\"block-quote-content\"><i class=\"fas fa-quote-left\"><\/i><\/p>\n<p>We are driving a food safety culture in our business.<\/p>\n<\/div>\n<\/div>\n<hr>\n<h2>What Can You Learn From Deliveroo?<\/h2>\n<ol>\n<li><strong>Communicate<\/strong>. Working in the food and beverage sector is notoriously complex, with many procedures and legal requirements that are constantly being updated. Communication in your business is key to staying on top of these changes.<\/li>\n<li><strong>Invest in training.<\/strong> Training is a way of demonstrating due diligence and also helps your staff to feel confident in what they are doing. Online training often only takes a matter of hours, making it an easy option for a good grounding, or as a refresher.<\/li>\n<li><strong>Drive a &#8216;food safety culture&#8217;.<\/strong> If you establish food safety as a number one priority, this will form the basis of all your procedures. Similarly, if it is led by management, your employees will be able to follow the example and you will find the culture will be embedded<\/li>\n<\/ol>\n<hr>\n<p>Take a look at our extensive library of <a href=\"https:\/\/www.highspeedtraining.co.uk\/courses\/food-hygiene\/\" target=\"_blank\" rel=\"noopener noreferrer\">food hygiene<\/a> and <a href=\"https:\/\/www.highspeedtraining.co.uk\/courses\/haccp\/\" target=\"_blank\" rel=\"noopener noreferrer\">HACCP<\/a> courses or call a member of our friendly support team on 0333 006 7000 to see how we can help your business.<\/p>\n<hr>\n<div class=\"further-reading\">\n<div class=\"further-reading__title\"><img decoding=\"async\" src=\"https:\/\/www.highspeedtraining.co.uk\/hub\/wp-content\/uploads\/2019\/11\/further-reading-icon.png\" alt=\"coffee cup icon\"><\/p>\n<h3>Further Reading<\/h3>\n<\/div>\n<div class=\"further-reading__list\">\n<ul>\n<li><a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/case-study-the-red-lion-and-sun\/\" rel=\"noopener\">Case Study: Training at John Smith&#8217;s British Pub of the Year 2018<\/a><\/li>\n<li><a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/case-study-waterstones\/\" rel=\"noopener\">Case Study: Food Hygiene in Waterstones<\/a><\/li>\n<li><a href=\"https:\/\/www.highspeedtraining.co.uk\/courses\/food-hygiene\/\" rel=\"noopener\">Online Food Hygiene Training<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In this case study, we look at how online training and free resources helped streamline standards of food hygiene and safety across multiple sites. <\/p>\n","protected":false},"author":27,"featured_media":42396,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[13533,700,773,97],"class_list":["post-42363","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-food-hygiene","tag-case-studies","tag-food-safety","tag-hospitality","tag-training"],"acf":{"schema_disabled":false,"schema_properties_FAQPage_question_answer":null,"schema_properties_HowTo_howto_tools":null,"schema_properties_HowTo_howto_supplies":null,"schema_properties_HowTo_howto_steps":null,"schema_properties_WebPage_cssSelector":null,"schema_sameAs_repeater":null,"schema_custom_json_repeater":null,"schema_custom_json_override":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.5 (Yoast SEO v19.12) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Case Study: Food Hygiene &amp; 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