{"id":60483,"date":"2022-05-06T09:30:00","date_gmt":"2022-05-06T08:30:00","guid":{"rendered":"https:\/\/www.highspeedtraining.co.uk\/hub\/?p=60483"},"modified":"2024-06-03T16:09:41","modified_gmt":"2024-06-03T15:09:41","slug":"how-to-communicate-with-parents-effectively","status":"publish","type":"post","link":"https:\/\/www.highspeedtraining.co.uk\/hub\/how-to-communicate-with-parents-effectively\/","title":{"rendered":"Promoting Effective Communication with Parents in Education"},"content":{"rendered":"\n<p>Communication helps us exist within and connect to the world around us. It is an intrinsic part of our lives, and an essential aspect of child development. As well as focusing on how they communicate with students in the classroom, teachers must also consider how they communicate with parents and carers. &nbsp;<\/p>\n\n\n\n<p>In this article, we will address why it is important to build and maintain relationships with parents and carers and consider how schools can communicate with parents more effectively. We will also offer guidance on how to provide effective home-school communication, and uncover top parents\u2019 evening communication tips for teachers.<\/p>\n\n\n\n<div class=\"tip__box\">\n<div class=\"tip__title__container\">\n<div class=\"tip__title__text\">\n<div class=\"tip__title__icon\"><img decoding=\"async\" src=\"https:\/\/www.highspeedtraining.co.uk\/hub\/wp-content\/uploads\/2019\/11\/expert-tip-icon.png\" alt=\"expert icon\"><\/div>\n<h3>Looking to learn more?<\/h3>\n<\/div>\n<\/div>\n<p>Our <a href=\"https:\/\/www.highspeedtraining.co.uk\/courses\/business-essentials\/communication-skills-course\/\">Communication Skills<\/a> course is designed to teach you how to become a more efficient and effective communicator, providing you with strategies that you can use to boost your communication skills as a teacher.<\/p>\n<\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"685\" height=\"295\" src=\"https:\/\/www.highspeedtraining.co.uk\/hub\/wp-content\/uploads\/2022\/05\/Home-school-communication.jpg\" alt=\"\" class=\"wp-image-60484\"\/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-is-it-important-to-build-relationships-with-parents-as-a-teacher\">Why is it Important to Build Relationships with Parents as a Teacher?<\/h2>\n\n\n<div class=\"block-quote\">\n<div class=\"block-quote-content\">\n<i class=\"fas fa-quote-left\"><\/i> <p><\/p>\n<p>\u2018Parental engagement in children\u2019s learning and the quality of the home learning environment are associated with improved academic outcomes at all ages.\u2019<\/p>\n<\/div>\n<p class=\"quote-citation\">Working with Parents to Support Children\u2019s Learning, the Education Endowment Foundation<\/p>\n<\/div>\n\n\n<p>Positive parental support and engagement can have a significant impact on a child\u2019s education, so it is vital that schools do all they can to foster effective working relationships with parents. If parents are as informed as possible, they can support their child through transitions, daily routines, and class work. The benefits are not only linked to academic improvement \u2013 a pupil\u2019s personal, social, and emotional development are all influenced by the nature of parent-teacher relationships.<\/p>\n\n\n\n<p>Effective home-school communication can make children feel more confident and valued in their setting, which can improve attendance. It can also help children to foster a love of learning, which can be further enhanced by support from both their parents and teachers.<\/p>\n\n\n\n<p>Home-school communication also helps teachers to teach better. Understanding more about the child\u2019s home environment, and their needs and interests, can help teachers to tailor their provision accordingly. This might include adaptations to curriculum mapping to encompass a particular child\u2019s interests, alterations to the school\u2019s <a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/what-is-the-graduated-approach\/\" target=\"_blank\" rel=\"noreferrer noopener\">Universal Provision<\/a>, or targeted interventions.<\/p>\n\n\n\n<p>Effective home-school communication can be particularly vital for children with Special Education Needs and\/or Disability (SEND). Parents and carers can work with teachers to relay key information, devise plans, and review actions &#8211; doing so will help to ensure that the child receives the best provision possible. The views and opinions of parents and carers are an essential aspect of the <a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/what-is-the-graduated-approach\/\" target=\"_blank\" rel=\"noreferrer noopener\">Graduated Approach<\/a>. You can find out more about our SEND in the classroom course <a href=\"https:\/\/www.highspeedtraining.co.uk\/courses\/education\/special-educational-needs-and-disabilities-course\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<p>Finally, effective home-school communication also helps parents to appreciate teachers\u2019 responsibilities, gain a greater perspective of the school\u2019s efforts and aims, and grasp a strong understanding of the school\u2019s academic program.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"685\" height=\"295\" src=\"https:\/\/www.highspeedtraining.co.uk\/hub\/wp-content\/uploads\/2022\/05\/teacher-meeting.jpg\" alt=\"\" class=\"wp-image-60485\"\/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-can-schools-engage-more-effectively-with-parents\">How can Schools Engage More Effectively with Parents?<\/h2>\n\n\n<div class=\"block-quote\">\n<div class=\"block-quote-content\">\n<i class=\"fas fa-quote-left\"><\/i> <p><\/p>\n<p>\u201cSchools and parents have a shared interest in doing the best for their children.\u201d<\/p>\n<\/div>\n<p class=\"quote-citation\">Sir Kevan Collins, Chief Executive of the Education Endowment Foundation<\/p>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\" id=\"h-be-clear-and-consistent\">Be Clear and Consistent<\/h4>\n\n\n\n<p>Where possible, communication between teachers and parents should be concise, transparent, and respectful. Clarity can ensure children feel safe and settled in their environment. Therefore, by removing uncertainties which arise through poor communication, schools are relieving any unnecessary anxieties children may experience.<\/p>\n\n\n\n<p>Where communication in schools is clear, administrative follow-up tasks should be reduced, so it is in a school\u2019s interest to make sure their procedures for making announcements and sharing updates are both strategic and well thought out.<\/p>\n\n\n\n<p>Schools should share how they are going to communicate with parents and carers. Where apps or websites are involved, it is crucial that parents understand how to navigate them. Schools can do this easily by sharing demos and quick tutorial videos, or by holding support events.<\/p>\n\n\n\n<p>Staff should be aware of the school\u2019s expectations surrounding tone of voice, as this should remain consistent across all channels, from social media posts to headteacher updates.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-make-it-accessible\">Make it Accessible<\/h4>\n\n\n\n<p>Communication should be accessible to everyone in the school community. Schools should therefore be aware of accessibility needs to make sure that their communication reaches as many parents and carers as possible. Although electronic methods are most widely used by schools in the UK, they may need to amend their approach for selected families. Group sessions for parents and carers, for example, can help to forge bonds with \u2018hard-to-reach\u2019 families.<\/p>\n\n\n\n<p>Schools should also consider the range of languages spoken by the school community.<\/p>\n\n\n\n<p>Where digital communication is prioritised, schools should also consider the importance of maintaining face-to-face contact with parents and carers. This can be through termly catch ups, community groups, curriculum events, webinars, or fundraising events. Although it can be useful to provide paper copies of key documents, schools should be aware of their cost, effectiveness, and the wider environmental impact.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-involve-parents-in-decision-making\">Involve Parents in Decision Making<\/h4>\n\n\n\n<p>To find out which method of communication parents and carers find most valuable, schools can send out surveys and questionnaires. This means that decisions made surrounding communication are as informed as possible.<\/p>\n\n\n\n<p>Schools should also ensure that parents and staff are aware of the expectations surrounding direct messaging on school platforms, such as Teams. Parents should not expect an immediate response to a message sent at 8pm, for example. Guidelines should dictate where and when it is appropriate to send direct messages and when to expect a response.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-review-and-plan\">Review and Plan<\/h4>\n\n\n\n<p>Where schools are looking to use home-school communication to spark a culture change, reviewing the effectiveness of their current strategy is essential. This process should not be laborious or time-consuming; it should allow the school to work smarter to ensure that their communication has the desired impact. Listening to all parents and carers, including those who are less involved in both their child\u2019s progress and achievement and wider school life, will help schools to pinpoint what is working well, and what is not.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-suggest-ways-that-parents-can-help\">Suggest Ways that Parents can Help<\/h4>\n\n\n\n<p>Parents and carers can help children at home in numerous ways. Firstly, they can encourage their child to set goals, manage their time and workload, prioritise their wellbeing, and regulate their emotions. This kind of support will help them to navigate their learning more effectively.<\/p>\n\n\n\n<p>Schools can also encourage parents and carers to be positive reading role models. Shared reading supports language development and literacy at all ages, especially in the Early Years. They can focus on the interactivity element of reading, so parents feel confident discussing texts with their children. Schools can encourage a book swap service, train parents how to use the school library, and involve them in summer reading initiatives.<\/p>\n\n\n\n<p>Schools can also promote fun, collaborative games that families can enjoy at home to support different areas of the curriculum \u2013 they can share these on the school\u2019s website and social channels. &nbsp;<\/p>\n\n\n\n<p>Finally, schools can encourage parents and carers to create positive home learning environments. For children with <a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/what-are-specific-learning-difficulties\/\" target=\"_blank\" rel=\"noreferrer noopener\">specific learning difficulties<\/a>, for example, an organised, calm, and clutter-free environment might be particularly beneficial during exam times.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"685\" height=\"295\" src=\"https:\/\/www.highspeedtraining.co.uk\/hub\/wp-content\/uploads\/2022\/05\/online-parents-meeting.jpg\" alt=\"\" class=\"wp-image-60486\"\/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-communicate-with-parents\">How to Communicate with Parents<\/h2>\n\n\n\n<p>Much of the training teachers receive when learning how to communicate with parents and carers happens on the job, rather than as part of a separate unit of study. According to the Education Endowment Foundation (EEF), fewer than 10% of teachers have undertaken CPD on parental engagement. It can, therefore, be very challenging for teachers to grasp a secure understanding of how best to communicate with parents, especially very early on in their career. <\/p>\n\n\n\n<p>Although learning through experience is beneficial, there are some easy ways to build a strong foundation for effective teacher-parent relationships. Our Communication Skills training is designed to support anyone who wishes to improve their communication skills, both professionally and personally. Find out more&nbsp;<a href=\"https:\/\/www.highspeedtraining.co.uk\/courses\/business-essentials\/communication-skills-course\/\" target=\"_blank\" rel=\"noreferrer noopener\">here.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tips-for-communicating-with-parents-effectively\">Tips for Communicating with Parents Effectively<\/h3>\n\n\n\n<p>If you are a teacher, then communication is an essential aspect of your role: it is a skill that you can continually revise and improve. Consider these strategies when communicating with parents and carers in your setting:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-do\">Do<\/h4>\n\n\n\n<p><strong>Be warm and respectful<\/strong> \u2013 Adopting a warm, respectful, and professional tone in all face-to-face and written communications will help you to build trust amongst parents and carers in the community, although be sure to follow the guidance set out in your school\u2019s communication policy. As the saying goes, treat others as you would like to be treated.<\/p>\n\n\n\n<p><strong>Value parents and carers<\/strong> &#8211; Parents and carers\u2019 views should always be listened to. Children with SEND, for example, may present very differently in both their home and school environments. Clear communication means that teachers and families can be as informed as possible when planning the child\u2019s provision. Similarly, it can be challenging for parents and carers to make the transition from being the child\u2019s main educator, to then handing this responsibility over to a pre-school or reception teacher &#8211; whom they know very little about. With the many responsibilities teachers face, it can be easy to forget that parents and carers themselves require support \u2013 especially during periods of transition. Thank parents for their support and reinforce the power they have in helping their child to receive the best education possible.<\/p>\n\n\n\n<p><strong>Be aware of individual needs<\/strong> \u2013 Try to be aware of the family\u2019s context and situation. Your progress leader or head of year should be able to support you with this. Communication will need to be adapted in some circumstances in order to be most effective.<\/p>\n\n\n\n<p><strong>Listen<\/strong> \u2013 In order to gain a true understanding of what a parent or carer is trying to say, try to listen actively. Ask questions and be sure to provide a summary of what has been said in order to avoid misunderstanding. For example, \u2018what I understand from what has been said is\u2026 Am I right?\u2019 Acknowledging parents and carers\u2019 thoughts and feelings helps them to feel valued.<\/p>\n\n\n\n<p><strong>Be positive<\/strong> \u2013 Home-school communication is more likely to be effective if it celebrates success and is linked to learning. Positivity is contagious. Teams who are positive achieve better outcomes, so remember to share successes often and focus on the positive of every situation \u2013 if you are able to.<\/p>\n\n\n\n<p><strong>Provide advance notice<\/strong> \u2013 Parents and carers welcome advance notice of key dates and deadlines, so be sure to make this clear. Many will have work and caring responsibilities to manage, so forewarning is almost always appreciated. If you are sending out notifications, make sure that parents understand how to turn these on and off.<\/p>\n\n\n\n<p><strong>Proofread <\/strong>\u2013 Try to ensure that you proofread communication that is going out into the community. Spelling and grammar checks can be carried out easily on most software. Colleagues with additional needs should be supported with this via a personalised support plan.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"685\" height=\"295\" src=\"https:\/\/www.highspeedtraining.co.uk\/hub\/wp-content\/uploads\/2022\/05\/parents-eve.jpg\" alt=\"\" class=\"wp-image-60487\"\/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-don-t\">Don\u2019t<\/h4>\n\n\n\n<p><strong>Ignore contact<\/strong> \u2013 It is vital that you respond in a timely manner to parents and carers\u2019 emails. Even if you respond with, \u2018Thank you for bringing this to my attention. I will get back to you with more information on Monday.\u2019 Doing so will help them to feel valued, and give you time to consider how best to manage the situation, if it is not something that requires immediate action.<\/p>\n\n\n\n<p><strong>Focus on the negative (even when it is hard not to)<\/strong> \u2013 Try to remain positive, even if you are dealing with a difficult situation. For example, if you are replying to an email of complaint, start by thanking the sender, stating what you are grateful for, and what you look forward to. For example, \u2018Thank you for taking the time to send this email. I appreciate you sharing this with me, and I look forward to resolving this together.\u2019 If you focus on the negative, you are more likely to discourage parents and carers from being involved in school life.<\/p>\n\n\n\n<p><strong>Use complex language<\/strong> \u2013 Using language that is overly complicated or filled with abbreviations does not help inclusivity. In fact, it can alienate your audience, so keep your communications concise and accessible.<\/p>\n\n\n\n<p><strong>Be reactive<\/strong> \u2013 If you are faced with a challenging situation, and you are unsure how to manage it, try to avoid providing an immediate response. When emotions are high, it is difficult to have a sense of perspective. Speak to your colleagues and consider the best course of action moving forward.<\/p>\n\n\n\n<p><strong>Have a 24\/7 approach<\/strong> \u2013 Nurture a method of communication that works for you, in line with your school policy. Once you start to reply to messages at 11pm, this will quickly become expected. Set a timeframe for when it is best to contact you and ensure parents know when they are likely to receive a response.<\/p>\n\n\n\n<p>You can find out more about communication skills for teachers in our designated article <a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/communication-skills-for-teachers\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"685\" height=\"295\" src=\"https:\/\/www.highspeedtraining.co.uk\/hub\/wp-content\/uploads\/2022\/05\/teacher-talking.jpg\" alt=\"\" class=\"wp-image-60488\"\/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-guidance-on-parents-evening-for-teachers\">Guidance on Parents\u2019 Evening for Teachers<\/h2>\n\n\n\n<p>Parents\u2019 evenings are meetings between parents or carers and their child\u2019s teachers. They provide teachers with a fantastic opportunity to communicate with the most influential and important people in their students\u2019 lives. Parents\u2019 evenings are an opportunity to discuss the child\u2019s strengths and areas for improvement, their latest report, progress data, behaviour, and any key concerns.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-talk-to-parents-about-their-child\">How to Talk to Parents About Their Child<\/h3>\n\n\n\n<p>Begin by welcoming the parents and carers and thanking them for their time. If the child has been a joy to teach, share it. State that you are very excited to have the opportunity to celebrate the child\u2019s effort and achievement.<\/p>\n\n\n\n<p>Starting meetings by relaying examples of when the child showed exemplary behaviour, kindness, or manners can help to alleviate tension. Beginning on a high sets a positive tone for the rest of the meeting, and helps the attendees to appreciate the role you play in supporting their child\u2019s progress and achievement.<\/p>\n\n\n\n<p>Similarly to the strategies we have listed above, respect is the foundation to a successful parents\u2019 evening. Be prepared to listen to parents or carers\u2019 concerns or queries, validate them, and then state how you will respond. For example, if a parent shares with you that their child is having friendship issues at school, perhaps say: \u2018Thank you for sharing that. I understand that you feel X. What I would like to do is speak with X in the morning to find out how they are feeling, and then meet with the progress leader to work out the best course of action. I will let you know where we are up to by Friday.\u2019 Try to always adhere to the deadlines you set, and suggest a follow-up meeting if issues are not addressed.<\/p>\n\n\n\n<p>If the child is displaying a lack of effort or behaviour that challenges, then express this in a calm and respectful manner. Remember that difficult behaviour is very often the manifestation of a need. Outline what has been done already in school to support the child and what you intend to keep doing. Welcome the parents or carers\u2019 feedback, and see the meeting as an opportunity to solve problems and find solutions, together. You can find out more about our Challenging Behaviour course <a href=\"https:\/\/www.highspeedtraining.co.uk\/courses\/safeguarding\/challenging-behaviour-training\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p><em>The child\u2019s needs and best interests should be at the core of any home-school communication strategy. By nurturing relationships built on respect, schools can create a thriving community of engaged and committed parents and carers. Working with parents can be challenging at times, but if all parties understand that the child\u2019s needs are at the heart of their ethos, then together they can have a positive impact on both wellbeing and academic success.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-further-resources\">Further Resources:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/professional-development-plan-for-teachers\/\" target=\"_blank\" rel=\"noreferrer noopener\">Professional Development Plan for Teachers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.highspeedtraining.co.uk\/courses\/education\/\" target=\"_blank\" rel=\"noreferrer noopener\">Education Training Courses<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.highspeedtraining.co.uk\/courses\/education\/supporting-speech-language-development-in-early-years\/\" target=\"_blank\" rel=\"noreferrer noopener\">Supporting Speech and Language Development in the Early Years<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/what-is-a-school-governor\/\">What are the Roles and Responsibilities of a School Governor?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/what-is-effective-teaching\/\">What is Effective Teaching?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/reception-baseline-assessment-guidance\/\" target=\"_blank\" rel=\"noreferrer noopener\">Reception Baseline Assessment: Guidance for Teachers &amp; Parents<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.highspeedtraining.co.uk\/hub\/communication-skills-quiz\/\" target=\"_blank\" rel=\"noreferrer noopener\">Communication Skills Quiz<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Communication helps us exist within and connect to the world around us. We offer guidance on how to communicate with parents effectively here.  <\/p>\n","protected":false},"author":53,"featured_media":60514,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[81,80],"class_list":["post-60483","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-safeguarding","tag-education","tag-teachers-and-parents"],"acf":{"schema_disabled":false,"schema_properties_FAQPage_question_answer":null,"schema_properties_HowTo_howto_tools":null,"schema_properties_HowTo_howto_supplies":null,"schema_properties_HowTo_howto_steps":null,"schema_properties_WebPage_cssSelector":null,"schema_sameAs_repeater":null,"schema_custom_json_repeater":null,"schema_custom_json_override":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.5 (Yoast SEO v19.12) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Communicate with Parents Effectively | Tips for Teachers<\/title>\n<meta name=\"description\" content=\"Communication helps us exist within and connect to the world around us. 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