We'd love to hear from you!
If you're interested in joining our growing team, with great benefits, a passionate team and even better work environment, then get in touch.
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About Us
High Speed Training has grown from our launch in 2008 to a team of over 100 people, dedicated to delivering high-quality, engaging online training content and empowering our learners with the knowledge to make their workplace the safest it can be.
Our team is made up of talented and passionate individuals, who genuinely care about the work they are doing to help our learners to develop and pursue their goals.
Find out more
Your role in the team
The Account Manager is responsible for retaining and growing incremental revenues across our existing customer base to increase the lifetime value of our customers and to drive new business opportunities.
Build and grow a portfolio of accounts and create a strategic relationship with them by conducting training, account reviews, gaining share of wallet, upselling and cross selling course content.
Key Responsibilities:
- Build and grow an account portfolio in order to hit team revenue key results
- Acquire a thorough understanding of customers needs and requirements through a consultative approach
- Increase portfolio by introducing new customers to our products and services
- Grow account portfolio by identifying opportunities, competitive win backs and gaining referrals
- Work on key campaigns in order to increase revenue from our current customers
- Deliver against all agreed company and department KPIs and service levels
- Set and conduct both online and face to face client meetings to review the accounts
- Develop long term profitable relationships with customers to ensure full growth potential of your portfolio
- Develop long term profitable relationships with customers to ensure full growth potential of your portfolio
Product Development:
- Provide feedback on products, the market and competitor activity
- Identify business opportunities and coordinate customer feedback
- Assist the product team to investigate market value of new services and ensure successful market penetration
General:
- Produce and work to account development plans / quarterly sales presentations, team objectives and the company’s core values
- Supply accurate and timely weekly and/or monthly reports
- Attend and contribute to sales meetings
- Attend training events relevant to role
- Carry out any other duties that the company deem appropriate
What we're looking for
- Strong sales experience in customer facing roles with the drive to exceed minimum expectations.
- Considerable field sales or account management experience, preferably within the business to business sectors with a thorough understanding of professional account selling.
- Excellent written and verbal communication skills, able to communicate effectively with colleagues, managers, customers and suppliers.
- Ability to re-plan and refocus efforts if KPIs are not achieved.
- Highly organised, self motivated and efficient, able to manage and prioritise work effectively, with a good attention to detail.
- Be comfortable working from home, using core Microsoft Office applications and other industry relevant programs.
- Ability to analyse and interpret Excel spreadsheets, use of Word Processing, and be comfortable presenting to customers and peers with PowerPoint applications.
- Full UK driving licence
Our people are at the heart of our business and create a welcoming work environment where we collaborate, have fun and celebrate our success together. We are proud to have achieved a 3 star rating showcasing our 'world class' levels of engagement, the highest accolade from Best Companies.
Our company benefits
We'll welcome you on-board with a home office allowance, 26 days holiday (plus 8 bank holidays) with the opportunity to buy additional holiday if you fancy an extended break, a great profit share scheme, the latest mobile phone and contract and an attractive pension package. We also offer free life insurance (which covers 4-times your salary), optional private medical insurance for you and your family, a general health cash plan, dental cash plan and discounted gym membership.
Beyond our benefits
Having fun both inside and outside work is really important to us so we have a highly motivated activities committee who organise regular events, both in person and virtually.
We are big believers in the impact we have on the world being a positive one with our 'giving something back' group focusing on volunteering opportunities, our environmental impact, charitable giving and course donations.
Inclusion at High Speed Training
We care about our people and support each other so we can bring our whole selves to work each day. We are inclusive, value diversity and celebrate our individuality. As an equal opportunity employer, we do not discriminate on the basis of age, disability, race, religion or belief, gender reassignment, marital and civil partnership status, pregnancy and maternity, sex or sexual orientation.
We are committed to ensuring equal opportunities for all applicants so please let us know if you require any adjustments that we can accommodate as part of our application process.
Having been awarded the prestigious accolade from Best Companies for our 'world class' levels of engagement, we recently secured our place as the 4th best company to work for in the Education and Training sector.
Remote first at High Speed Training
We fully support our staff to work in a flexible way that allows them to balance all of their commitments both inside and outside of work, that lets them be at their best, whether that's on-site at either our Ilkley head office, our dedicated office space in central Leeds, at business lounges across the country or based remotely anywhere in the UK.
Our 'remote first' policy means we want everyone to work where they are happiest and most productive and we'll provide you with the set up you need to work beyond the traditional office environment.
We are therefore open to applications no matter where you are located in the UK and our interview and onboarding process is fully virtual.