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People
Our colleagues make us who we are and everyone’s role in building our success is valued. We’re committed to being a safe, inclusive and inspiring place to work where everyone is celebrated for themselves and supported to be their best.
Equality, diversity, inclusion and belonging
We want our business to be strengthened by diversity and to create an environment where everyone is included and accepted for who they are. To achieve this, we:
- Collate employee data so that we can measure improvement and push ourselves to become a more diverse business
- Established an EDI&B committee with colleagues from across the business
- Organise internal webinars with people who have lived experience and share learning resources on topics such as disability, race equality, neurodiversity and menopause
- Offer pre-interview test runs and welcome adjustments for candidates to make our recruitment processes more accessible
Living Wage employer
These are challenging times for everyone and we want to support colleagues as much as we can. We’re proud to have been formally accredited as a Living Wage Employer back in 2019 and constantly a part of the Living Wage Foundation movement since then. We also voluntarily choose to pay above the real London Living Wage.
Flexible working
We fully support our colleagues to work in a flexible way that lets them be at their best, whether that’s on-site at either our Ilkley head office, our dedicated office space in central Leeds, at business lounges across the country or based remotely anywhere in the UK. Our ‘remote first’ policy means we want everyone to work where they are happiest and most productive and we provide everyone with the set up they’ll need to do this. We truly are a team beyond our four walls.
Colleagues have the right to request flexible working from the first day of their employment and we also have a ‘Workation Policy’ enabling colleagues to work for up to 4 weeks from a location abroad each year.
Family friendly
As a team beyond our four walls, we want to provide support to colleagues at that special time through our family friendly policies. This includes company maternity and adoption pay being paid at the full rate of your normal basic salary for the first 26 weeks and company paternity pay being paid at the full rate of your normal basic salary for 6 weeks.
Mental health
We prioritise the mental health and wellbeing of our colleagues and demonstrate this commitment with several company-wide initiatives:
- All of our employees have 5 days (35 hours) paid volunteering time per calendar year to support causes that are meaningful to them and that embody our company values
- We have designated mental health champions to raise awareness and promote positive mental health across the business
- We signed up to the Mindful Employer Charter
- We provide all staff with training on ways to manage stress
Giving something back
Our company cares about disadvantage and we actively give back to our communities through our monthly charitable donations, match-funding staff fundraising initiatives and working together to raise money for causes that help people to thrive.
Menopause
We are committed to being a menopause friendly organisation and signed the menopause workplace pledge in 2022. We recognise that menopause is a significant transition and we strive to create an environment where every colleague has the support and flexibility needed to thrive personally and professionally.
Our proactive approach is backed by a strong support network, including a formal menopause policy and dedicated internal champions who provide a safe space for open conversation. From regular Menopause Cafes, shared resources and 24/7 confidential assistance, we have built an inclusive culture where colleagues feel heard, valued and supported.
