Root Cause Analysis

Duration 1-2 hours

Last audited 7th March 2024

CPD Approved
Root Cause Analysis
For me
For teams
  • 100% online training

  • Start when you like

  • Learn on any device (desktop, mobile or tablet)

  • Instant assessment and result

  • 1 learner per course

  • Train teams of all sizes

  • Bulk discounts starting at 10% off 10 courses

  • Pay by invoice with 30 day payment terms available (5+ courses)

£30 +VAT

include vat

Includes a 10% discount for 10+ courses

Anyone working in the food manufacturing industry where products will eventually reach consumers knows that ensuring the quality and safety of those products is essential. If you only fix the surface-level symptoms of a problem, that problem can return and will need to be managed repeatedly. When that problem relates to food safety or quality, this can be both a costly and dangerous practice.

Root cause analysis (RCA) requires you to look past these symptoms to determine why they occur – their root cause. Only by identifying and implementing action to manage the root cause of a problem can you ensure that it will not reoccur in the future, breaking the cycle of short-term fixes. This course is designed for individuals in the food manufacturing industry who are responsible for carrying out root cause analysis procedures in their workplace or are interested in learning how to investigate and implement lasting solutions to food safety and quality problems to prevent those problems from reoccurring. The techniques covered in this course are the 5 Whys Technique, the Fishbone Diagram and the 8D Process.

100% online training

Access anywhere

Same day digital certificate

Printed certificate posted next working day

Full audio voiceover

Assessment retakes at no extra cost

Learn at your own pace with no completion deadlines

Accredited by CPD

Written in compliance with industry best practices

Developed in collaboration with industry experts

A range of downloadable and interactive resources

Bulk discount for orders of 10+ courses

Bigger orders = bigger discounts

Save on our courses when you buy more training upfront. Lock in a better price now and access the training whenever you need to. You can mix and match any of our courses too and get the discount off your whole order.

10+ courses = 10% off
50+ courses = 20% off
100+ courses = 30% off
500+ courses = 40% off

What you'll learn

By the end of the course, you will be able to:

  • Explain the purpose of root cause analysis.
  • Identify when root cause analysis should be applied.
  • Outline the pros and cons of the different root cause analysis techniques.
  • Apply root cause analysis techniques in their setting.

Training you can trust

Course in action

  • Course Content
  • Assessment
  • Suitable for

Module 1: Introduction to Root Cause Analysis

This module introduces root cause analysis as a tool for identifying the root causes of problems in the food manufacturing industry. It explains how to perform a root cause analysis incident investigation and how to ensure your investigation is effective. It also introduces the three main types of root cause analysis used in the food manufacturing industry.

Module 2: Root Cause Analysis Techniques

This module details how to perform the three main types of root cause analysis techniques used in the food industry; the 5 Whys Technique, the Fishbone Diagram and the 8D Process. It also explains when to use each technique and provides the pros and cons of using each.

Module 3: Corrective and Preventative Action

This module explains the importance of implementing an effective corrective and preventative action plan to manage root causes at the end of a root cause analysis investigation, as well as the need for containment action in some scenarios. It also outlines ways to verify whether this action is effective at managing root causes, such as through monitoring.

The online assessment is taken on completion of the training material. You will be asked 12 multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don’t pass, don’t worry! You can take the test as many times as you need with no extra charge.

This course is suitable for anyone in the food manufacturing industry who has responsibility for carrying out root cause analysis procedures for their organisation or who is interested in learning how to investigate and implement lasting solutions to food safety and quality problems to ensure they do not return.

Frequently asked questions

How do I access the training?

All of our training is done within your web browser - there are no apps to download or software to install.

After picking the courses you need and completing your purchase, you will receive a confirmation email. To access our courses yourself or to distribute them to others you just need to click the ‘Get Started’ button within the email and select which option you want. You will then be able to add the course(s) into an existing account, or create a new account.


Can I buy training for my team?

Of course just add the amount of courses you need and follow the purchase process. Please do be aware that it is one course per learner so they will all need their own course.

When buying courses for a team you'll also get access to our Management Suite free of charge. This is a tool that will allow you to allocate, track and review the training of your team.

Did you know? - We offer free training sessions on how to get the most from your Management Suite. To benefit from this, please contact: managersupport@highspeedtraining.co.uk to get your session booked in.


If I order multiple courses will I receive any discount?

Yes, our bulk discounts are automatically applied to orders containing any combination of courses. We offer the following discounts on bulk purchases:


If you purchase 10+ courses you receive a 10% discount

If you purchase 50+ courses you receive a 20% discount

If you purchase 100+ courses you receive a 30% discount

If you purchase 500+ courses you receive a 40% discount


What payment options are available?

You can pay for our training using either a Debit or Credit card.

For companies ordering 5 or more courses, you’ll also be given the option to pay by invoice.  If you would like to pay by invoice for fewer than 5 courses then please contact our Sales Team by calling 0333 006 7000 or emailing us at sales@highspeedtraining.co.uk. 


Can I access the training material after I have completed my course?

Yes. You can use your username and password to log in and revisit the training material as many times as you like, even after completing the course.


Is there a time limit on completing the course?

No, we want our courses to work around you so there’s no time limit in which you must complete the training after making a purchase. You can also split your training over as many different sessions as you wish, as course progress is saved as you make your way through the training. You’re free to learn entirely at your own pace.


Course reviews