Accident and Incident Investigation

CPD Approved RoSPA Approved
Accident and Incident Investigation
For me
For teams
  • 100% online training

  • Start when you like

  • Learn on any device (desktop, mobile or tablet)

  • Instant assessment and result

  • Train teams of all sizes

  • Bulk discounts starting at 10% off 10 courses

  • Learn on any device (desktop, mobile or tablet)

£25 +VAT

include vat

Includes a 10% discount for 10+ courses

This Accident and Incident Investigation Training course provides learners with an introduction to effective accident and incident investigation. It establishes the importance and key principles of accident and incident investigation, including what kind of adverse events might be investigated and the roles within an investigating team. The course considers what immediate responses might be appropriate following an adverse event and then provides learners with a four-step process for carrying out investigations.

The first step covers what types of information should be gathered, in order to inform any investigation. The course then goes on to look at analysing that information, considering both potential root and underlying causes of adverse events. It then explores how to effectively use the analysis to identify risk control measures, in order to ensure lessons are learnt from any adverse event. Finally, it considers best practices in terms of producing and implementing risk control action plans, as well as how to ensure effective communication of investigation findings, alongside processes for ongoing monitoring and reviewing of actions. 

This course was last audited on: 10th Feb 2023
  • Developed by health and safety professionals
  • Accredited by CPD and assured by RoSPA Qualifications
  • Online training course and assessment with no time limits
  • Full audio voiceover, including the assessment
  • Approximate duration: 2 hours
  • Same day digital certificate. Printed certificate posted the next working day

Aims of the course

On completion of this course, learners will understand:

  • The importance and benefits of investigating adverse events. These include accidents, cases of ill health, incidents and unsafe conditions at work.
  • How to ensure that immediate actions are taken to reduce ongoing risk, following an adverse event.
  • The roles of those participating in investigations and the timescales involved.
  • The steps required for successful investigations, including information gathering, analysis of the information, deciding on risk control measures and developing and implementing action plans.
  • The importance of monitoring and reviewing at regular intervals, to ensure that actions remain effective.
  • The importance of sharing information, instructions and training with those managing, supervising and carrying out work.


CPD Approved
RoSPA Approved

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

This course is also assured by the Royal Society for the Prevention of Accidents through their RoSPA Qualifications Assurance System, as providing up-to-date, quality and content-approved training.

On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit. 

This certificate does not have an expiry date. However, based on industry best practice guidelines, the recommended renewal period for this training is 3 years. We will print this recommended renewal date on your certificate.

Screenshots (click to view)

If you wish to try this course then register for a demo by clicking the 'interactive demo' button. You will be given the option to purchase and continue with your course at the end of your demo!

Interactive Demo

Course content

1Introduction to Accident and Incident Investigation

What are adverse events, what causes adverse events, what is accident and incident investigation and who is involved, the importance and benefits of accident and incident investigation, which accidents and incidents should be investigated, ensuring health and safety immediately after an accident or investigation, timescales and conduct of investigations, the four steps of successful investigations, step 1: information gathering, step 2: analysis of the information gathered, step 3: identifying risk control measures, step 4: drawing up and implementing action plans and the Hierarchy of Control.

2Initial Response and Step 1: Information Gathering

Treatment of injuries and making areas safe, sharing information and immediate lessons, notifying others and recording information, who should carry out the investigation, step 1: information gathering, what happened, when and to whom, how did the adverse event happen, working conditions, case study, safe systems of work and working procedure, injuries and ill health, information gathering, management and supervision, information, instruction and training, maintenance and good housekeeping, provision and use of health and safety equipment, additional work factors.

3Step 2: Analysing the Information

The role of the investigation team, determining the immediate and underlying causes of accidents, underlying causes: general working conditions, safe access and safe places of work, work equipment and supervision and communication, determining root causes: organisational factors, the health and safety management system, leadership, responsibilities and training, design and planning, management of change, communications and emergency responses, determining root causes: job factors, risk assessments, safe systems of work and resources for health and safety, provision and maintenance of work equipment, management of health hazards and emergency procedures and determining root causes: personal factors, competence, training, information and instructions, excessive demands, fatigue and stress and errors, mistakes, violations and perceptions of risk.

4Steps 3 and 4: Risk Control Measures and Implementing Actions

Organisational factors, organisational factors - case study, job factors, managerial and supervisory competence, suitability, use, cleaning, maintenance and repair of work equipment and materials, managing health risks, work environment, resources and emergency procedure, personal factors, competence and training, instructions, information and perception of risk, reducing stress, overload and excessive pressure of work, implementing actions, the risk control action plan and other key actions from risk control action plans.

 Download Course Overview (PDF)


The online assessment is taken on completion of the training material. You will be asked 20 multiple-choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass, don't worry! You can take the test as many times as you need with no extra charge.

Who should take this course?

This Accident and Incident Investigation course is suitable for all managers and supervisors who are responsible for implementing and monitoring risk control measures at work. It is suitable for a wide range of industries.

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How do our courses work?

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Add your chosen course to your basket. Once you’ve added all the courses you need, follow our step-by-step checkout process where you can purchase using Debit or Credit card.

For companies ordering 5 or more courses, you’ll also be given the option to pay by invoice.

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Course access

Once you’ve completed your purchase, look out for an email containing the details you’ll need to start your training. 

If you’ve purchased a single course, we’ll send you a unique course code. You can use this to add your training to an existing account, or create a brand new one. 

Purchased multiple courses for training your team? We’ll email you all the login details you need to distribute to your staff.

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If your delivery address is in the UK, we will send a hard copy of your certificate to your UK postal address once you’ve completed your course. Although we try to deliver your certificates as soon as possible, please allow 3-4 working days for delivery.

Don’t want to wait? You can instantly download your digital certificate as a PDF after course completion.

Additionally, please note that if your company is paying by invoice we can only issue certificates after your order has been fully paid.

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Continued support

Our friendly customer support team is happy to help at any stage of your training. Call us on 0333 006 7000 or contact, and we’ll do our best to answer any questions you may have. 

Additionally, have you seen our help page? It’s full of useful information to help guide you through your training experience.