Person-Centred Care Training

Duration 3 hours

CPD Approved
Person-Centred Care
For me
For teams
  • 100% online training

  • Start when you like

  • Learn on any device (desktop, mobile or tablet)

  • Instant assessment and result

  • 1 learner per course

  • Train teams of all sizes

  • Bulk discounts starting at 10% off 10 courses

  • Pay by invoice with 30 day payment terms available (5+ courses)

£25 +VAT

include vat

Includes a 10% discount for 10+ courses

This Person-Centred Care training course teaches health and social care workers how to effectively deliver person-centred care. It explains the principles of person-centred care set out by the Health Foundation and the importance of shared decision making, which help you provide individualised care to patients and improve their quality of life.

The training explains why tailoring your care to a person’s individual wants and needs is important, and how it benefits your healthcare setting as a whole. It also explains how to fulfil person-centred care practices in compliance with the Health and Social Care Act and other crucial legal requirements, including data protection and consent. When you complete the course, you’ll know how to help service users take part in decision-making processes, how to deliver day-to-day personalised care, and how to ensure care plans cover all the patient’s needs. You’ll gain the skills and knowledge required to help your care setting achieve a high standard of care.

100% online training

Access anywhere

Same day digital certificate

Printed certificate posted next working day

Full audio voiceover

Assessment retakes at no extra cost

Learn at your own pace with no completion deadlines

Developed in collaboration with industry experts

Accredited by CPD

Bulk discount for orders of 10+ courses

Bigger orders = bigger discounts

Save on our courses when you buy more training upfront. Lock in a better price now and access the training whenever you need to. You can mix and match any of our courses too and get the discount off your whole order.

10+ courses = 10% off
50+ courses = 20% off
100+ courses = 30% off
500+ courses = 40% off

What you'll learn

By the end of this course, learners will:

  • Understand what person-centred care means and why it is important.
  • Recognise what the principles of person-centred care require and what the 6 Cs mean.
  • Know what pieces of legislation relate to person-centred care, particularly the Health and Social Care Act.
  • Be able to apply person-centred care in practice to fulfil the principles.
  • Know how to carry out shared decision making in a person-centred way.
  • Understand what type of information a person-centred care plan should include.
  • Recognise the importance of keeping records, storing information in accordance with data protection law, and acquiring consent from patients.
  • Know where to find further resources and training.

Training you can trust

  • Course Content
  • Assessment
  • Suitable for

Module 1: Introduction to Person-Centred Care

What is person-centred care, the principles of person-centred care, the 6 Cs of care, person-centred care: example, and why person-centred care is important.

Module 2: The Law

The Health and Social Care Act, the Care Quality Commission Standards, the CQC survey, other relevant legislation, and case study: Cheam Cottage Nursing Home.

Module 3: Person-Centred Care in Practice

The abilities of a good carer, applying the principles of person-centred care, shared decision making, the four stages of shared decision making.

Module 4: Person-Centred Care Plans

What should a person-centred plan include, creating person-centred care plans, example care plan sections, and other care needs.

Module 5: Records, Confidentiality, and Consent

Record keeping, data protection, and consent.

Module 6: Case Studies and Resources

Case study: communication, case study: daily needs, case study: Nottingham dementia care, and further resources.

Once you have completed all of the online training material you will be able to take the online assessment. The assessment consists of 10 multiple choice questions with a pass mark of 80%. The answers are marked instantly so you will know whether you have passed as soon as you finish.

This Person-Centred Care training is suitable for anyone that works in a care setting, whether you’re a nurse in a hospital or a carer in a residential home. It is suitable for anyone at any level of their healthcare career, whether you’re starting out or have years of experience. You’ll learn how to apply your existing care skills and adopt new ones in a practical, person-centred way.

Frequently asked questions

How do I access the training?

All of our training is done within your web browser - there are no apps to download or software to install.

After picking the courses you need and completing your purchase, you will receive a confirmation email. To access our courses yourself or to distribute them to others you just need to click the ‘Get Started’ button within the email and select which option you want. You will then be able to add the course(s) into an existing account, or create a new account.


Can I buy training for my team?

Of course just add the amount of courses you need and follow the purchase process. Please do be aware that it is one course per learner so they will all need their own course.

When buying courses for a team you'll also get access to our Management Suite free of charge. This is a tool that will allow you to allocate, track and review the training of your team.

Did you know? - We offer free training sessions on how to get the most from your Management Suite. To benefit from this, please contact: managersupport@highspeedtraining.co.uk to get your session booked in.


If I order multiple courses will I receive any discount?

Yes, our bulk discounts are automatically applied to orders containing any combination of courses. We offer the following discounts on bulk purchases:


If you purchase 10+ courses you receive a 10% discount

If you purchase 50+ courses you receive a 20% discount

If you purchase 100+ courses you receive a 30% discount

If you purchase 500+ courses you receive a 40% discount


What payment options are available?

You can pay for our training using either a Debit or Credit card.

For companies ordering 5 or more courses, you’ll also be given the option to pay by invoice.  If you would like to pay by invoice for fewer than 5 courses then please contact our Sales Team by calling 0333 006 7000 or emailing us at sales@highspeedtraining.co.uk. 


Can I access the training material after I have completed my course?

Yes. You can use your username and password to log in and revisit the training material as many times as you like, even after completing the course.


Is there a time limit on completing the course?

No, we want our courses to work around you so there’s no time limit in which you must complete the training after making a purchase. You can also split your training over as many different sessions as you wish, as course progress is saved as you make your way through the training. You’re free to learn entirely at your own pace.


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