Mental Health & Wellbeing in Hospitality

CPD Approved IoH Approved
Mental Health and Wellbeing in Hospitality
For me
For teams
  • 100% online training

  • Start when you like

  • Learn on any device (desktop, mobile or tablet)

  • Instant assessment and result

  • Train teams of all sizes

  • Bulk discounts starting at 10% off 10 courses

  • Learn on any device (desktop, mobile or tablet)

  • Free Management Suite (10+ courses)

£26 +VAT

include vat

Includes a 10% discount for 10+ courses

This Mental Health and Wellbeing in Hospitality course is designed for anyone working in the hospitality industry - at any level and in any role. The course will look at both the proactive and reactive measures to take if you need when considering mental health and wellness. It will provide you with the knowledge you need in order to maintain a healthy work-life balance in the hospitality industry, the positive steps to take and how to react if you find yourself or someone you work with suffering from mental ill health. Enabling a conversation around mental health in hospitality will help everyone feel supported and included.

This course provides learners with up-to-date information using a range of written text, interactive exercises and video animation to ensure learners have a good understanding of mental health, how it may affect them, and how to deal with it. Also, it will help those in both employee and managerial positions think about and maintain mental wellbeing for themselves and their staff. Such skill development leads to greater job satisfaction and workplace engagement.

This course was last audited on: 13th March 2023
  • Accredited by CPD
  • Endorsed by the Institute of Hospitality
  • Fully online course and assessment with no time limits
  • Full audio voiceover
  • Approximate duration: 2 hours
  • Same day digital certificate. Printed certificate posted the next working day

Aims of the course

By the end of this course, you will understand:

  • That taking a proactive approach to mental health and wellbeing can be beneficial.
  • Some of the different types of mental health problems that people may face, and that every person is different. This means that strategies that may work for one, may be different for others.
  • How to identify symptoms and signs of mental ill health - both in yourself and others.
  • Why mental health is such a problem in the hospitality industry.
  • How to recognise the key stressors and causes of mental ill health in hospitality.
  • The skills needed to effectively manage mental health and wellbeing from a managerial and employee point of view.
  • In serious cases, it is always best to get help from a professional.
  • How to confidently manage your mental health, and in doing so, enjoy a well-rounded career in hospitality.


CPD Approved
IoH Approved

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

Additionally, this course is endorsed by the Institute of Hospitality as providing independently-evaluated, quality content that teaches good practice standards.

On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit. 

This certificate does not have an expiry date.

Screenshots (click to view)

If you wish to try this course then register for a demo by clicking the 'interactive demo' button. You will be given the option to purchase and continue with your course at the end of your demo!

Interactive Demo

Course content

1Mental Health and Wellbeing

What is mental health?, types of mental health problems, common causes and signs, stigma surrounding mental health, when to seek help, and mental health, the law and work.

2Mental Health in Hospitality

Why mental health problems are common in hospitality, key stressors in the workplace, statistics, and case studies.

3Supporting Mental Health in Hospitality

Looking after your mental health and wellbeing, managing mental health and wellbeing proactively, managing mental health and wellbeing reactively, the five ways to wellbeing, supporting mental wellbeing, and, so why work in hospitality?

 Download Course Overview (PDF)


The online assessment is taken on completion of the training material. You will be asked 5 multiple choice questions with a pass mark of 80%. The answers are marked automatically so that you’ll instantly know whether you passed. If you don't pass, don't worry! You can take the test as many times as you need with no extra charge.

Who should take this course?

The Mental Health and Wellbeing in Hospitality course is suitable for anyone working in any role within the hospitality industry, giving them the knowledge and steps to take in order to allow for positive mental health and wellness. Gaining knowledge about proactive and reactive approaches, the key stressors in hospitality and learning from other’s shared experiences will help guide you in developing your own approach to managing and maintaining your mental health and wellbeing whilst at work in hospitality.

This certified online training course is ideal for all people working in hospitality, in positions such as:

  • Wait staff
  • Bar staff
  • Chefs and other kitchen staff
  • Front of house workers i.e. hosts
  • Managers
  • Hotel workers

How do our courses work?

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Purchase and payment

Add your chosen course to your basket. Once you’ve added all the courses you need, follow our step-by-step checkout process where you can purchase using Debit or Credit card.

For companies ordering 5 or more courses, you’ll also be given the option to pay by invoice.

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Course access

Once you’ve completed your purchase, look out for an email containing the details you’ll need to start your training. 

If you’ve purchased a single course, we’ll send you a unique course code. You can use this to add your training to an existing account, or create a brand new one. 

Purchased multiple courses for training your team? We’ll email you all the login details you need to distribute to your staff.

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If your delivery address is in the UK, we will send a hard copy of your certificate to your UK postal address once you’ve completed your course. Although we try to deliver your certificates as soon as possible, please allow 3-4 working days for delivery.

Don’t want to wait? You can instantly download your digital certificate as a PDF after course completion.

Additionally, please note that if your company is paying by invoice we can only issue certificates after your order has been fully paid.

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Continued support

Our friendly customer support team is happy to help at any stage of your training. Call us on 0333 006 7000 or contact, and we’ll do our best to answer any questions you may have. 

Additionally, have you seen our help page? It’s full of useful information to help guide you through your training experience.