Challenging Behaviour Training

CPD Approved
Challenging Behaviour Training
For me
For teams
  • 100% online training

  • Start when you like

  • Learn on any device (desktop, mobile or tablet)

  • Instant assessment and result

  • Train teams of all sizes

  • Bulk discounts starting at 10% off 10 courses

  • Learn on any device (desktop, mobile or tablet)

  • Free Management Suite (10+ courses)

£31 +VAT

include vat

Includes a 10% discount for 10+ courses

As someone who works with children, it's likely that you have encountered challenging behaviour at some point in your career. It can be difficult to know how to deal with this sort of behaviour - research by the Department for Education in 2019 showed that it is a major reason for teachers to leave the profession. However, with the right knowledge and techniques - and the understanding that there is usually an underlying cause that needs to be identified and supported - you can handle challenging behaviour effectively, appropriately, and confidently.

This Challenging Behaviour training course provides learners with the knowledge they need to respond to challenging behaviour in children of all ages. It goes into detail about the underlying causes and functions of the behaviour, the proactive strategies you can use to reduce the likelihood of it occurring, and how to deflect or react to low-level behaviour. The course will also discuss extreme challenging behaviour, including how to de-escalate incidents and put support in place (such as behaviour support plans, restorative practice, and targeted interventions) to help the child after the event.

This course has been developed to utilise animation, instructional video, and user activities to maximise engagement and learning.
This course was last audited on: 10th Feb 2023
  • Developed by education and behaviour specialists
  • Accredited by CPD
  • Fully online course and assessment with no time limits
  • Full audio voiceover
  • Accompanying course workbook and a range of downloadable, interactive resources
  • Approximate duration: 3 hours
  • Earn 3 CPD points on completion
  • Same day digital certificate. Printed certificate posted the next working day

Aims of the course

By the end of this course, you will:

  • Understand what challenging behaviour is, theories behind it, its potential causes and functions, and the impact it has on the child and those around them.
  • Be able to monitor and assess an individual child’s behaviour using tools such as a behaviour support plan.
  • Understand the importance of a whole-school approach to behaviour.
  • Be able to use proactive strategies, including building positive relationships with students, teaching rules and routines, optimising the learning environment, and using rewards effectively.
  • Be able to use deflective strategies, such as redirection and peer praise, in response to low-level disruption.
  • Be able to apply reactive strategies, such as set responses, sanctions, and consequences effectively.
  • Understand how to respond effectively to extreme behaviour, including de-escalation strategies and physical intervention during the event, and restorative practice and targeted interventions after the incident.


CPD Approved

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit. 

Screenshots (click to view)

If you wish to try this course then register for a demo by clicking the 'interactive demo' button. You will be given the option to purchase and continue with your course at the end of your demo!

Interactive Demo

Course content

1Understanding Challenging Behaviour

What is challenging behaviour, the impact of challenging behaviour, functions of behaviour, underlying causes of behaviour, understanding and explaining behaviour, the whole-school approach.

2Proactive Behaviour Strategies

Modelling positive behaviour, building relationships, language, voice, and vocabulary, giving clear instructions, gaining pupils' attention, rules and routines, visual prompts, expectations, consistency, preparation, culture and challenging behaviour, rewards and recognition, the learning environment, engaging with parents and carers.

3Managing Low-Level Disruption

What is low-level disruption, strategic ignoring, redirection, peer praise, correction, set responses, restorative practice, sanctions and consequences.

4Responding to Extreme Behaviour

What is serious or extreme behaviour, de-escalation strategies, physical intervention, sanctions and consequences, resolving behaviour incidents, monitoring or documenting behaviour, behaviour support plans, interventions.

5Expert Tips and Resources

Supporting yourself and others, self-care, research-based behaviour tips, behaviour audit survey, top tips infographic, challenging behaviour podcast, further reading, behaviour model, downloadable course summary.

 Download Course Overview (PDF)


The online assessment is taken on completion of the training material. You will be asked 20 multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass don't worry! You can take the test as many times as you need with no extra charge.

Who should take this course?

This online course is recommended for professionals who want to have a better understanding of how to respond to the behaviour of the children and young people that they work with. This includes:

  • Teachers and teaching assistants.
  • Childcare workers.
  • Early years professionals.
  • After-school club workers.

This course was created for all ages of children and young people, though some techniques may need to be adjusted to suit your setting and age range.

If you have not taken any training in child protection before, then it's recommended that you also take our Introduction to Safeguarding Children course.

Course reviews

How do our courses work?

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Purchase and payment

Add your chosen course to your basket. Once you’ve added all the courses you need, follow our step-by-step checkout process where you can purchase using Debit or Credit card.

For companies ordering 5 or more courses, you’ll also be given the option to pay by invoice.

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Course access

Once you’ve completed your purchase, look out for an email containing the details you’ll need to start your training. 

If you’ve purchased a single course, we’ll send you a unique course code. You can use this to add your training to an existing account, or create a brand new one. 

Purchased multiple courses for training your team? We’ll email you all the login details you need to distribute to your staff.

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If your delivery address is in the UK, we will send a hard copy of your certificate to your UK postal address once you’ve completed your course. Although we try to deliver your certificates as soon as possible, please allow 3-4 working days for delivery.

Don’t want to wait? You can instantly download your digital certificate as a PDF after course completion.

Additionally, please note that if your company is paying by invoice we can only issue certificates after your order has been fully paid.

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Continued support

Our friendly customer support team is happy to help at any stage of your training. Call us on 0333 006 7000 or contact, and we’ll do our best to answer any questions you may have. 

Additionally, have you seen our help page? It’s full of useful information to help guide you through your training experience.