Challenging Behaviour Training

Challenging Behaviour Training
£ 30 +VAT

As someone who works with children, it’s likely that difficult behaviour is one of the most challenging issues that you face. Challenging behaviour can be hard work to manage, but it’s important to consider the situation from the child’s perspective: children rarely misbehave for the sake of it; rather there is an underlying cause that needs to be identified and supported.

This Challenging Behaviour training course provides learners with the knowledge they need to respond appropriately to a child’s challenging behaviour. The course teaches learners how to communicate with children effectively, how to help children deal with any issues, and how to improve children's behaviour in a confident and constructive manner. The course explains a range of child behaviour management techniques that you can use in your setting.

  • Developed by a qualified child protection professional
  • Accredited by CPD
  • Fully online course and assessment with no time limits
  • Full audio voiceover
  • Approximate duration: 3 hours
  • On completion, certificate is posted the next working day

Who Should Take This Course?

This online course is recommended for professionals who want to have a better understanding of how to respond to the behaviour of the children that they work with. This includes professions such as:

  • Teachers and teaching assistants.
  • Childcare workers.
  • Early years professionals.
  • After-school club workers.

The techniques discussed are applicable to children of all ages.

The course includes a series of activities for you to complete in order to help you relate the information given to your setting. At the end of the course, these activities can then be put together to create a context-specific plan for you to use.

If you have not taken any training in child protection before, then it's recommended that you also take our Introduction to Safeguarding Children course.


CPD Approved

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit. 

Screenshots (click to view)

If you wish to try this course then register for a demo by clicking the 'interactive demo' button. You will be given the option to purchase and continue with your course at the end of your demo!

  Interactive Demo

Course Content

1Understanding Challenging Behaviour

Who this course is for, reasons for challenging behaviour, needs, drives and emotional intelligence, case examples, reasons for challenging behaviour, how children respond to challenges, forming relationships with children and looking after yourself.

2Establishing Expectations

Behaviour expectation systems, co-negotiating quality behaviours, rewards and sanctions, praise and commands and maintaining expectations.

3How to Respond Using Praise

Growth and fixed mindset, benefits of responding well to challenging behaviour, how to respond appropriately, dealing with non-compliance, using praise as an incentive, proximal praise and using praise effectively.

4How to Use Rewards and Incentives

Using rewards effectively, further approaches and setting limits and boundaries.

5How to Use Commands Effectively

Using commands effectively, unrealistic commands, how to deliver commands, question commands, stop commands, giving options, when-then commands, after giving a command, preparing children for commands and following through with praise or consequences.

6Dealing with Non-Compliance

First steps, ignoring challenging behaviour, returning the attention, time out, older children, dealing with aggression, physical intervention, what to do next and further support.

 Download Course Overview (PDF)

Aims of the Course

By the end of this course, learners will:

  • Understand what challenging behaviour is and how it is defined in your setting.
  • Understand what might cause difficult behaviour and how to build positive relationships with children.
  • Be aware of the different strategies and techniques for managing and responding to difficult behaviour.
  • Understand how incentives and rewards can be used to motivate change.
  • Understand how to communicate clearly with children in order to set limits and boundaries and help the child to learn what is appropriate behaviour.
  • Know how to deal with non-compliance.


The online assessment is taken on completion of the training material. You will be asked 20 multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass don't worry! You can take the test as many times as you need with no extra charge.

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