Cross Cultural Awareness Online Training Course

Cross Cultural Diversity & Awareness Training Course
£25 +VAT

This cross cultural awareness training aims to provide an understanding of the different cultural rules – with a focus on Japanese, Chinese, Indian and Saudi-Arabian cultures – that can be encountered in the everyday workplace.

Having the ability to work effectively in a multi-cultural environment is essential to modern day businesses, whether you employ a diverse team of people, deal with international suppliers or welcome overseas guests to meetings and events.

This course highlights some of these differences, explains how to develop your own and your team’s cultural awareness and features several scenario exercises for you to test your knowledge along the way.

  • Approved by Cultural Welfare Experts
  • Developed by business professionals
  • Accredited by CPD
  • Fully online course and assessment with no time limits
  • Full audio voiceover
  • Approximate Duration: 2 hours
  • On completion, certificate is posted the next working day

Who should take this online cross cultural awareness course?

This cross cultural awareness training is particularly useful for people who work on a global scale, with virtual teams, who are looking to enter the international market or are moving abroad for business. It is also well suited to managers in charge of culturally diverse teams or for those people who welcome international visitors to the UK for meetings or events.


CPD Certified logo

On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit.

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

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Interactive Demo » If you wish to try this course then register for a demo by clicking the 'interactive demo' button. You will be given the option to purchase and continue with your course at the end of your demo!


The course is divided into five accessible, interactive modules and includes an assessment at the end:

  • Introduction - reasons for and benefits of cultural awareness, negatives for not possessing cultural awareness skills, different degrees of cultural awareness.
  • Intercultural values - common misconceptions, cultural differences in everyday working life including timekeeping, authority, working relationships, dress code and food and drink.
  • Communication - different communication styles and languages, greeting and gifts, meetings and negotiations and the importance of non-verbal gestures.
  • Managing teams - the importance of being able to manage a multicultural team, reducing conflict, raising awareness in the workplace, job interviews, religious holidays and developing cultural awareness.
  • Working abroad - dealing with cultural shock, cultural sensitivity, the challenges of relocation, working internationally and business card etiquette.
Download Course Overview (PDF)

Aims of the Course

By the end of this course learners will:

  • Understand the importance of cultural intelligence in the workplace.
  • Know the intercultural values of different cultures, with a focus on Chinese, Japanese, Indian and Arabic cultures.
  • Understand how to communicate with people of different cultures in meetings and everyday work.
  • Understand the importance of developing cultural awareness and promoting workplace diversity.
  • Know how to manage cross-culturally.
  • Be aware of the challenges of working abroad, including cultural sensitivity and dealing with relocation.


The online assessment is taken on completion of the training material. You will be asked 12 multiple choice questions with a pass mark of 75%. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass don't worry! You can take the test as many times as you need with no extra charge.

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