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Who Should Take This Course?

This Equality and Diversity in Health and Social Care training course is designed for those who provide care to patients and service users and any employees within a healthcare industry. But the information is suitable for anyone working in the healthcare industry no matter what level of the business they are at. It is designed to give the learner a core understanding of equality and diversity in relation to delivering effective care and make them aware of how to respond to the diverse needs of patients.

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Certification

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Screenshots (click to view)

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Content

The course is divided into five accessible, interactive modules and includes an assessment at the end:

• Introduction to Equality and Diversity - what is equality and diversity?, why is equality and diversity important?, equality and diversity law, the Equality Act 2010, FREDA, code of conduct, employers' duties, and healthcare professionals' duties.
• The Protected Characteristics: Providing Care - age, disability, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, gender reassignment, and sexual orientation.
• The Protected Characteristics: Working Life - age, disability, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, gender reassignment, sexual orientation, and positive action.
• Discrimination - what is discrimination?, direct discrimination, indirect discrimination, hidden barriers, associative discrimination, perceptive discrimination, preventing discrimination, and equality and diversity policy.
• Other Prohibited Conduct - harassment, harassment by others, victimisation, stereotyping, prejudice, bullying, bullying: case study, and reporting misconduct.

Download Course Overview (PDF) »

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Aims of the Course

By the end of this course learners will:

• Be able to identify why equality and diversity in a healthcare environment is important and understand the relevant legislation.
• Understand what employers' and all employees'/carer's responsibilities are in terms of promoting equality and diversity.
• Be able to identify the nine protected characteristics and understand how to tailor care according to people's individual needs.
• Be able to recognise discrimination and identify risks of discrimination in their healthcare organisation.
• Be prepared to identify and respond to the specific needs of diverse patients, service users, and carers which may be affected by their personal, social, or cultural background.
• Recognise how unlawful conduct can affect both staff and patients' wellbeing and understand how to report misconduct.

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Assessment

The online assessment is taken on completion of the training material. You will be asked 15 multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass don't worry! You can take the test as many times as you need with no extra charge.