Equality and Diversity in Health and Social Care Training

Equality & Diversity in Health & Social Care Training Course, Online Certification
£25 +VAT

As someone working in the healthcare industry, understanding your responsibilities for promoting equality and diversity in the workplace is important; it will enable you to effectively fulfil your role. It is your duty to ensure that every patient, service user, and carer has equal opportunity and are treated respectfully and fairly.

This course will provide you with a strong awareness of these responsibilities, and will introduce you to how equality and diversity applies to healthcare specifically.

The Equality Act 2010 and the nine characteristics protected under this law will be covered in detail, which will help you understand how to successfully avoid discrimination in your health or social care organisation. Likewise, having an understanding of prohibited behaviour will help you promote a fairer, more tolerant, and more diverse working environment in which all patients and service users receives person-centred care and in which staff can operate to their optimum performance.

  • Developed by business professionals
  • Accredited by CPD
  • Fully online course and assessment with no time limits
  • Full audio voiceover
  • Approximate Duration: 2-3 hours
  • On completion, certificate is posted the next working day

Who Should Take This Course?

This Equality and Diversity in Health and Social Care training course is designed for those who provide care to patients and service users and any employees within a healthcare industry. But the information is suitable for anyone working in the healthcare industry no matter what level of the business they are at. It is designed to give the learner a core understanding of equality and diversity in relation to delivering effective care and make them aware of how to respond to the diverse needs of patients.

If you work in any industry other than Health & Social Care then our Equality and Diversity Training Course might be more suitable for your needs.


CPD Certified logo

On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit.

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

Screenshots (click to view)

If you wish to try this course then register for a demo by clicking the 'interactive demo' button. You will be given the option to purchase and continue with your course at the end of your demo!

  Interactive Demo

Course Content

Module Description
1 Introduction to Equality and Diversity What is equality and diversity?, why is equality and diversity important?, equality and diversity law, the Equality Act 2010, FREDA, code of conduct, employers' duties, and healthcare professionals' duties.
2 The Protected Characteristics: Providing Care Age, disability, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, gender reassignment, and sexual orientation.
3 The Protected Characteristics: Working Life Age, disability, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, gender reassignment, sexual orientation, and positive action.
4 Discrimination What is discrimination?, direct discrimination, indirect discrimination, hidden barriers, associative discrimination, perceptive discrimination, preventing discrimination, and equality and diversity policy.
5 Other Prohibited Conduct Harassment, harassment by others, victimisation, stereotyping, prejudice, bullying, bullying: case study, and reporting misconduct.

 Download Course Overview (PDF)

Aims of the Course

By the end of this course learners will:

  • Be able to identify why equality and diversity in a healthcare environment is important and understand the relevant legislation.
  • Understand what employers' and all employees'/carer's responsibilities are in terms of promoting equality and diversity.
  • Be able to identify the nine protected characteristics and understand how to tailor care according to people's individual needs.
  • Be able to recognise discrimination and identify risks of discrimination in their healthcare organisation.
  • Be prepared to identify and respond to the specific needs of diverse patients, service users, and carers which may be affected by their personal, social, or cultural background.
  • Recognise how unlawful conduct can affect both staff and patients' wellbeing and understand how to report misconduct.


The online assessment is taken on completion of the training material. You will be asked 15 multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass don't worry! You can take the test as many times as you need with no extra charge.

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