Person-Centred Care Training

CPD Approved Skills for Care Approved
Person-Centred Care
For me
For teams
  • 100% online training

  • Start when you like

  • Learn on any device (desktop, mobile or tablet)

  • Instant assessment and result

  • Train teams of all sizes

  • Bulk discounts starting at 10% off 10 courses

  • Learn on any device (desktop, mobile or tablet)

£25 +VAT

include vat

Includes a 10% discount for 10+ courses

This Person-Centred Care training course teaches health and social care workers how to effectively deliver person-centred care. It explains the principles of person-centred care set out by the Health Foundation and the importance of shared decision making, which help you provide individualised care to patients and improve their quality of life.

The training explains why tailoring your care to a person’s individual wants and needs is important, and how it benefits your healthcare setting as a whole. It also explains how to fulfil person-centred care practices in compliance with the Health and Social Care Act and other crucial legal requirements, including data protection and consent. When you complete the course, you’ll know how to help service users take part in decision-making processes, how to deliver day-to-day personalised care, and how to ensure care plans cover all the patient’s needs. You’ll gain the skills and knowledge required to help your care setting achieve a high standard of care.

This course was last audited on: 5th Jun 2023
  • Developed by professionals
  • Accredited by CPD
  • Skills for Care endorsed training provider
  • Fully online course and assessment with no time limits
  • Full audio voiceover
  • Approximate duration: 3 hours
  • Same day digital certificate. Printed certificate posted the next working day

Aims of the course

By the end of this course, learners will:

  • Understand what person-centred care means and why it is important.
  • Recognise what the principles of person-centred care require and what the 6 Cs mean.
  • Know what pieces of legislation relate to person-centred care, particularly the Health and Social Care Act.
  • Be able to apply person-centred care in practice to fulfil the principles.
  • Know how to carry out shared decision making in a person-centred way.
  • Understand what type of information a person-centred care plan should include.
  • Recognise the importance of keeping records, storing information in accordance with data protection law, and acquiring consent from patients.
  • Know where to find further resources and training.


CPD Approved

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit. 

Skills for Care Endorsed Training Provider

Learn more about our Skills for Care endorsed training provider.

We're proud to be officially endorsed by Skills for Care, the strategic body for workforce development in social care in England and a delivery partner for the Department of Health and Social Care (DHSC). Skills for Care endorsement is a trusted quality mark only awarded to the best learning and development providers within the social care sector.

National Care Forum Health and Social Care Alliance Scotland Member

Our Commitment to Health and Social Care

High Speed Training has supported thousands of Health and Social Care workers in gaining accredited certificates to help them deliver safe and effective care. We best serve care providers by committing to being at the forefront of sector issues, policy and legislation, ensuring our training is up-to-date, comprehensive and meaningful.

As part of our commitment to Health and Social Care, we have worked hard to build partnerships with authorities and leading bodies, including the National Care Forum (NCF) and the Health and Social Care Alliance Scotland (the ALLIANCE).

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If you wish to try this course then register for a demo by clicking the 'interactive demo' button. You will be given the option to purchase and continue with your course at the end of your demo!

Interactive Demo

Course content

1Introduction to Person-Centred Care

What is person-centred care, the principles of person-centred care, the 6 Cs of care, person-centred care: example, and why person-centred care is important.

2The Law

The Health and Social Care Act, the Care Quality Commission Standards, the CQC survey, other relevant legislation, and case study: Cheam Cottage Nursing Home.

3Person-Centred Care in Practice

The abilities of a good carer, applying the principles of person-centred care, shared decision making, the four stages of shared decision making.

4Person-Centred Care Plans

What should a person-centred plan include, creating person-centred care plans, example care plan sections, and other care needs.

5Records, Confidentiality, and Consent

Record keeping, data protection, and consent.

6Case Studies and Resources

Case study: communication, case study: daily needs, case study: Nottingham dementia care, and further resources.

 Download Course Overview (PDF)


Once you have completed all of the online training material you will be able to take the online assessment. The assessment consists of 10 multiple choice questions with a pass mark of 80%. The answers are marked instantly so you will know whether you have passed as soon as you finish.

Who should take this course?

This Person-Centred Care training is suitable for anyone that works in a care setting, whether you’re a nurse in a hospital or a carer in a residential home. It is suitable for anyone at any level of their healthcare career, whether you’re starting out or have years of experience. You’ll learn how to apply your existing care skills and adopt new ones in a practical, person-centred way.

Course reviews

How do our courses work?

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Purchase and payment

Add your chosen course to your basket. Once you’ve added all the courses you need, follow our step-by-step checkout process where you can purchase using Debit or Credit card.

For companies ordering 5 or more courses, you’ll also be given the option to pay by invoice.

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Course access

Once you’ve completed your purchase, look out for an email containing the details you’ll need to start your training. 

If you’ve purchased a single course, we’ll send you a unique course code. You can use this to add your training to an existing account, or create a brand new one. 

Purchased multiple courses for training your team? We’ll email you all the login details you need to distribute to your staff.

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If your delivery address is in the UK, we will send a hard copy of your certificate to your UK postal address once you’ve completed your course. Although we try to deliver your certificates as soon as possible, please allow 3-4 working days for delivery.

Don’t want to wait? You can instantly download your digital certificate as a PDF after course completion.

Additionally, please note that if your company is paying by invoice we can only issue certificates after your order has been fully paid.

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Continued support

Our friendly customer support team is happy to help at any stage of your training. Call us on 0333 006 7000 or contact, and we’ll do our best to answer any questions you may have. 

Additionally, have you seen our help page? It’s full of useful information to help guide you through your training experience.