Food Hygiene Ratings Scheme (FHRS) Resource Pack

Duration 1 hour

Food Hygiene Rating Scheme Resource Pack
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For teams
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Food hygiene ratings reflect the hygiene and cleanliness standards of a food business. They are clear indicators to prospective customers of the safety of a premises and they can be the difference between someone deciding whether to patronise your business or not. A food hygiene rating of 5 indicates that you are trading legally and safely and that hygiene standards are very good. All food businesses should aim to receive this rating, highlighting their legal compliance and dedication to keeping the public safe. 

This Food Hygiene Rating Scheme Resource Pack will provide you with the knowledge to attain and maintain a good hygiene rating. This pack includes detailed information on the Food Hygiene Rating Scheme scoring system as well as guidance on what a visiting EHO will be looking out for. Whether you are a food business operator (FBO), manager or Head Chef, this pack will give you invaluable insight into the scheme and how to ace your next inspection.


100% online training

Access anywhere

Same day digital certificate

Full audio voiceover

Assessment retakes at no extra cost

Learn at your own pace with no completion deadlines

20+ free downloadable resources

What you'll learn

By the end of this course, you will be able to:

  • Understand the Food Hygiene Rating Scheme scoring system.
  • Understand the criteria necessary to attain a 5 rating.
  • Learn some common mistakes to avoid during an inspection.
  • Learn how to improve hygiene standards to attain and maintain a 5 rating. 

Why take this course?

The Food Hygiene Rating Scheme (FHRS) was first introduced in 2010 and was designed to help consumers make better informed decisions about where they purchase their food from. Since its inception, the FHRS has driven up food safety standards across England, Wales and Northern Ireland and the black and green window sticker has become a familiar sight in food establishments. A good food hygiene rating indicates that you are compliant with food regulations and that your establishment is a safe and hygienic place to visit. 

Understanding the FHRS scoring system is vital to attaining and maintaining a good score. Many believe that a food hygiene inspection is based solely on the cleanliness of your premises. However, there are numerous additional variables to consider that can negatively impact your score if not treated with the necessary importance. This pack provides in depth information on how the scoring system works and the three categories that an EHO will assess when visiting your business. 

Food hygiene inspections are conducted by EHOs from your local authority. They often arrive unannounced which can make them appear intimidating. However, EHOs want your business to succeed just as much as you do and thorough preparation not only gives you the chance to showcase your excellent hygiene standards, it makes their job easier. This pack provides valuable insight into the role of an EHO, what they are looking for when inspecting a premises and the steps you can take to ensure your inspection goes as smoothly as possible. 


  • Course Content
  • Assessment
  • Suitable for

Module 1: The Food Hygiene Rating Scheme

This module outlines how the Food Hygiene Rating Scheme works, the meaning of each rating and the role of Environmental Health Officers (EHOs). It also contains in-depth information on how the scoring system works and the specific areas in which you will be assessed. 

Module 2: How to Prepare for an Inspection

This module explores how you can prepare for an inspection. It covers key areas such as pest control, personal hygiene and training and includes resources that can help you to maintain high standards at all times so that you can remain inspection ready.

Module 3: What to Expect During an Inspection

This module provides you with useful information about what happens during an inspection, common mistakes you should avoid during one and the steps you can take to appeal a rating should you wish. 

Food hygiene ratings are given to places where food is supplied, sold or consumed. As such, this pack is suitable for all those who work in food premises in England, Wales and Northern Ireland, including but not limited to those who work in:

  • Restaurants, pubs and cafes
  • Takeaways, food vans and stalls
  • Canteens and hotels
  • Supermarkets and food shops
  • Schools, hospitals and care homes


EHOs can speak to any member of staff when visiting a premises, so it’s advisable to encourage all staff to read some, if not all, of this pack to ensure a consistent base level of understanding across the business. 


Written by experts

Paul Turner, Senior Environmental Health Officer

In partnership with

Paul Turner

Senior Environmental Health Officer

Paul Turner is a Senior Environmental Health Officer at North Yorkshire Council with a great passion for the highest standards of food safety. As well as holding a degree in Environmental Health and a HND in Applied Science (Biology) Paul has completed the following: Certificate of Registration with Environmental Health Officers Registration Board, Assessment of Professional Competence (CPD), ISO 9000:2000 Lead Auditor qualification and has Chartered status from CIEH.

Paul has 30 years of experience in the sector working for local authorities and is on the Food Standards Agency’s (FSA) working group and is a Local Authority member of the FSA group contributing to their Register a Food Business (RAFB) service.

Paul is an experienced public speaker on food safety who has developed and delivered training on behalf of the Food Standards Agency and others in the sector as he continues his drive to ensure the highest standards of food safety.

Frequently asked questions

How do I access the training?

All of our training is done within your web browser - there are no apps to download or software to install.

After picking the courses you need and completing your purchase, you will receive a confirmation email. To access our courses yourself or to distribute them to others you just need to click the ‘Get Started’ button within the email and select which option you want. You will then be able to add the course(s) into an existing account, or create a new account.


Can I buy training for my team?

Of course just add the amount of courses you need and follow the purchase process. Please do be aware that it is one course per learner so they will all need their own course.

When buying courses for a team you'll also get access to our Management Suite free of charge. This is a tool that will allow you to allocate, track and review the training of your team.

Did you know? - We offer free training sessions on how to get the most from your Management Suite. To benefit from this, please contact: managersupport@highspeedtraining.co.uk to get your session booked in.


If I order multiple courses will I receive any discount?

Yes, our bulk discounts are automatically applied to orders containing any combination of courses. We offer the following discounts on bulk purchases:


If you purchase 10+ courses you receive a 10% discount

If you purchase 50+ courses you receive a 20% discount

If you purchase 100+ courses you receive a 30% discount

If you purchase 500+ courses you receive a 40% discount


What payment options are available?

You can pay for our training using either a Debit or Credit card.

For companies ordering 5 or more courses, you’ll also be given the option to pay by invoice.  If you would like to pay by invoice for fewer than 5 courses then please contact our Sales Team by calling 0333 006 7000 or emailing us at sales@highspeedtraining.co.uk. 


Can I access the training material after I have completed my course?

Yes. You can use your username and password to log in and revisit the training material as many times as you like, even after completing the course.


Is there a time limit on completing the course?

No, we want our courses to work around you so there’s no time limit in which you must complete the training after making a purchase. You can also split your training over as many different sessions as you wish, as course progress is saved as you make your way through the training. You’re free to learn entirely at your own pace.