Care Certificate Course

Care Certficiate
£ 50 +VAT

Anybody who works within the health or social care sector must be trained in how to keep those they care for safe and meet their needs. The Care Certificate is a nationally recognised training standard that equips health and social care workers with the skills and knowledge they need to do this and deliver safe and compassionate care. It is based on an agreed set of fifteen standards that workers should adhere to at all times.

The Care Certificate ensures that health and social care professionals have an identical set of introductory skills, behaviours and knowledge, that they can provide high-quality and compassionate care and support, and that they understand their role in their particular workplace setting.

This online course provides you with the theoretical knowledge and skills you will need to demonstrate when completing the practical element of the Care Certificate. However, you will not receive a Care Certificate qualification, as this requires a practical assessment to be made in your workplace setting, and by a suitable assessor.

  • Developed in partnership with healthcare professionals and social care experts
  • Downloadable editable learning portfolio
  • Accredited by CPD
  • Fully online course and knowledge assessment with no time limits
  • Full audio voiceover
  • Approximate duration: 10-12 hours

Register Your Interest

Our Care Certificate course is currently in production. Register your interest in the course now and you'll be contacted by our support team as soon as it's available. 
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Who Should Take This Course?

This course is suitable for anybody who is going to be practically observed for the Care Certificate and needs to know what they will be assessed on, what is required of them, and the knowledge they need to fulfil their role.

Health and social care professionals are expected to complete the Care Certificate if: they’re new to care, are being inducted as a Health Care Assistant, an Assistant Practitioner or a Care Support Worker - Healthcare Support Worker (HCSW) or Adult Social Care Worker (ASCW), or provide direct care in a residential home, nursing home, hospice or are a home care worker. This course will provide them with the theory and knowledge they need to prepare for the practical observation that accompanies the Care Certificate.

This course is not suitable for regulated staff, including doctors, social workers and occupational therapists. They are not required to complete the Care Certificate as they will achieve similar skills and knowledge as part of their professional training.

Skills for Care Endorsed Training Provider

We're proud to be officially endorsed by Skills for Care, the strategic body for workforce development in social care in England and a delivery partner for the Department of Health and Social Care (DHSC). Skills for Care endorsement is a trusted quality mark only awarded to the best learning and development providers within the social care sector.

Learn more about our Skills for Care endorsed training provider.

Course Content

1Module 1

Introduction to the Care Certificate and Your Learner Portfolio

2Module 2

Standard 1: Understand Your Role

3Module 3

Standard 2: Your Personal Development

4Module 4

Standard 3: Duty of Care

5Module 5

Standard 4: Equality and Diversity

6Module 6

Standard 5: Work in a Person-Centered Way

7Module 7

Standard 6: Communication

8Module 8

Standard 7: Privacy and Dignity

9Module 9

Standard 8: Fluids and Nutrition

10Module 10

Standard 9: Awareness of Mental Health, Dementia, and Learning Disability

11Module 11

Standard 10: Safeguarding Adults

12Module 12

Standard 11: Safeguarding Children

13Module 13

Standard 12: Basic Life Support

14Module 14

Standard 13: Health and Safety

15Module 15

Standard 14: Handling Information

16Module 16

Standard 15: Infection Prevention and Control

Aims of the Course

By the end of this course, learners will:

  • Understand what the Care Certificate is and how it is assessed.
  • Understand your role in your health or social care setting, how to work with others, and how to work in ways agreed with your employer.
  • Know how to create and agree a personal development plan, and the benefits of doing so.
  • Understand your duty of care and how to respond to dilemmas, complaints, incidents, errors, near misses, confrontation, and difficult situations that arise.
  • Know what is meant by diversity, equality, inclusion, and discrimination, and how to ensure you are working in an inclusive way for everyone.
  • Understand the person-centred values and how to work in a person-centred way to support every individual.
  • Understand the importance of effective communication and how to meet the specific language and communication needs, wishes, and preferences of every individual.
  • Be able to explain the principles of privacy and dignity in care, including how to maintain an individual’s dignity and encourage active participation in their care.
  • Be aware of the principles of hydration, nutrition, and food safety, and ensure that individuals have access to food and fluids in accordance with their care plan.
  • Have an awareness of mental health, dementia, and learning disabilities, what is meant by capacity, and how to make adjustments for individuals with these conditions.
  • Know what constitutes abuse and how to safeguard adults, including how to reduce the likelihood of abuse and respond to any concerns or disclosures.
  • Know how to safeguard children and how this responsibility relates to health and social care.
  • Understand how basic life support is carried out and how it differs for adults, children, and infants.
  • Understand responsibilities for health and safety in your workplace, including for moving and assisting service users, medication and healthcare, hazardous substances, fire safety, working securely, managing stress, risk assessments, and how to respond to accidents and ill health.
  • Know your responsibilities for recording, storing, and sharing information, how to keep records up to date and accurate, and the requirement for secure handling of information and reporting poor practice.
  • Understand your responsibilities for infection prevention and control, including the importance of personal protective equipment and how and when to use it.