Workplace First Aid Training

CPD Approved IIRSM Approved
Workplace First Aid
For me
For teams
  • 100% online training

  • Start when you like

  • Learn on any device (desktop, mobile or tablet)

  • Instant assessment and result

  • Train teams of all sizes

  • Bulk discounts starting at 10% off 10 courses

  • Learn on any device (desktop, mobile or tablet)

£26 +VAT

include vat

Includes a 10% discount for 10+ courses

This online Workplace First Aid course is ideal for anyone in any workplace. Accidents and incidents requiring a first aid response can occur at any time and this course will give you the confidence to respond to these potentially life-threatening situations quickly and correctly.

Using high quality videos alongside written guidance, this online course will provide you with all the information you’ll need to be able to recognise emergency situations, and take appropriate action when an incident occurs. The course covers first aid treatment for infants and children along with adults, as in some circumstances, the assistance needed will differ depending on the casualty's age.

This course was last audited on: 26th October 2023
  • Written in compliance with the Health and Safety (First-Aid) Regulations 1981 and in accordance with Resuscitation Council UK guidelines
  • Developed by a qualified first aid professional
  • Approved by CPD and IIRSM
  • Online training course and assessment with no time limits
  • Full audio voiceover
  • Approximate duration: 3-4 hours
  • Same day digital certificate. Printed certificate posted the next working day
  • Downloadable module recaps of key learning points

Aims of the course

By the end of this course, you will be able to:

  • Identify your responsibilities in line with the appropriate first aid regulations.
  • Implement effective infection prevention and control methods when performing first aid.
  • Describe how to carry out primary and secondary surveys.
  • Determine the required response for a variety of injuries, illnesses and medical conditions and in emergency situations.

Which First Aid course is right for me?

I have no First Aid qualifications and need an introduction to First Aid

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From your risk assessment, what level of hazards are associated with your work activities?
Training course:


Examples include: offices, shops, libraries

I have an in-date First Aid qualification and need an Annual Refresher

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From your risk assessment, what level of hazards are associated with your work activities?
How many employees do you have?
Training course:


Examples include: offices, shops, libraries


More than 50

Higher level hazards

Examples include: light engineering and assembly work, food processing, warehousing, extensive work with dangerous machinery or sharp instruments, construction, chemical manufacture


More than 50

Emergency First Aid at Work (EFAW) Refresher


First Aid at Work (FAW) Refresher

Depending on the type of injuries that might occur. See the difference between these courses below.

EFAW Refresher and FAW Refresher courses cover:

  • The role of the first aider, including reference to the importance of preventing cross-infection, the need for recording incidents and actions and use of available equipment;
  • Assessing the situation and circumstances in order to act safely, promptly and effectively in an emergency;
  • Administering first aid to a casualty who is unconscious (including seizure);
  • Administering cardiopulminary resuscitation (CPR) and using an automated external defibrillator (AED);
  • Administering first aid to a casualty who is choking;
  • Administering first aid to a casualty who is wounded and bleeding;
  • Administering first aid to a casualty who is suffering from shock.

Differences between EFAW Refresher and FAW Refresher courses:

Emergency First Aid at Work (EFAW) Refresher

EFAW Refresher covers how to provide appropriate first aid for minor injuries (including small cuts, grazes, bruises, minor burns and scalds, small splinters)

First Aid at Work (FAW) Refresher

FAW Refresher covers how to administer first aid to a casualty with injuries to bones, muscles and joints, including suspected spinal injuries, chest injuries, burns and scalds, eye injuries, sudden poisoning, anaphylactic shock, as well as how to recognise the presence of major illness (including heart attack, stroke, epilepsy, asthma, diabetes) and provide appropriate first aid.

Does This Course Allow Me to Become a Qualified First-Aider?

If you are looking to become a qualified first aider, then you'll need to undertake practical training. Guidance on choosing a provider for this can be found online:

Always refer to your workplace's first aid needs assessment to determine whether you require practical training alongside this online course.


CPD Approved
IIRSM Approved

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

Additionally, this course has been independently recognised by the International Institute of Risk and Safety Management as meeting the standards of its Training Approval Scheme.

On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit. 

This certificate does not have an expiry date. However, based on industry best practice guidelines, the recommended renewal period for this training is 3 years. We will print this recommended renewal date on your certificate.

Course trailer

Screenshots (click to view)

If you wish to try this course then register for a demo by clicking the 'interactive demo' button. You will be given the option to purchase and continue with your course at the end of your demo!

Interactive Demo

Course content

1Introduction to Workplace First Aid

This module introduces the topic of first aid in the workplace, provides guidance on your responsibilities under the key legislation and explains the significance of infection prevention and control.

2The Primary Survey, Secondary Survey and the Recovery Position

This module outlines how to effectively perform the primary and secondary surveys to determine the most appropriate first aid response and provides instructions on how to manoeuvre casualties into the recovery position. 

3Responding to Cardiac Arrest

This module demonstrates how to identify the signs of cardiac arrest and provides instructions on administering CPR to casualties, including information on when to use a defibrillator (AED). 

4Responding to Emergency Situations

This module will outline the appropriate first aid responses to a range of emergency and potentially life-threatening situations, including heart attacks. 

5Treating Injuries

This module explains how to respond appropriately to a variety of injuries, including both minor and severe, that may occur in the workplace. 

6Responding to Health Emergencies

This module outlines how to identify the signs and symptoms of common illnesses and provides information on the correct steps to take to treat them. 

 Download Course Overview (PDF)


The online assessment is taken on completion of the training material. You will be asked 30 multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass don't worry! You can take the test as many times as you need with no extra charge.

Who should take this course?

This course is suitable for people and businesses who wish to learn new first aid skills or refresh their existing first aid skills. No previous qualifications are needed to take this course as all the basic first aid techniques are covered in the training.

This course is best suited to low-hazard workplaces (such as offices, shops and restaurants) where a qualified first aider is not required according to the first aid needs assessment. It's considered best practice for all employees to be provided with first aid knowledge, particularly those who are in charge of first aid arrangements, and this course satisfies that requirement.

Course reviews

How do our courses work?

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Purchase and payment

Add your chosen course to your basket. Once you’ve added all the courses you need, follow our step-by-step checkout process where you can purchase using Debit or Credit card.

For companies ordering 5 or more courses, you’ll also be given the option to pay by invoice.

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Course access

Once you’ve completed your purchase, look out for an email containing the details you’ll need to start your training. 

If you’ve purchased a single course, we’ll send you a unique course code. You can use this to add your training to an existing account, or create a brand new one. 

Purchased multiple courses for training your team? We’ll email you all the login details you need to distribute to your staff.

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If your delivery address is in the UK, we will send a hard copy of your certificate to your UK postal address once you’ve completed your course. Although we try to deliver your certificates as soon as possible, please allow 3-4 working days for delivery.

Don’t want to wait? You can instantly download your digital certificate as a PDF after course completion.

Additionally, please note that if your company is paying by invoice we can only issue certificates after your order has been fully paid.

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Continued support

Our friendly customer support team is happy to help at any stage of your training. Call us on 0333 006 7000 or contact, and we’ll do our best to answer any questions you may have. 

Additionally, have you seen our help page? It’s full of useful information to help guide you through your training experience.