Supporting Businesses Through COVID-19
We want to reassure customers that all of our training courses are still available online and we are here to support our learners.
We've developed a range of courses and free resources to help our customers stay safe, effective and engaged during the COVID-19 pandemic.

Person-Centred Care Training

Person-Centred Care
£ 25 +VAT

This Person-Centred Care training course teaches health and social care workers how to effectively deliver person-centred care. It explains the principles of person-centred care set out by the Health Foundation and the importance of shared decision making, which help you provide individualised care to patients and improve their quality of life.

The training explains why tailoring your care to a person’s individual wants and needs is important, and how it benefits your healthcare setting as a whole. It also explains how to fulfil person-centred care practices in compliance with the Health and Social Care Act and other crucial legal requirements, including data protection and consent. When you complete the course, you’ll know how to help service users take part in decision-making processes, how to deliver day-to-day personalised care, and how to ensure care plans cover all the patient’s needs. You’ll gain the skills and knowledge required to help your care setting achieve a high standard of care.

  • Developed by professionals
  • Accredited by CPD
  • Fully online course and assessment with no time limits
  • Full audio voiceover
  • Approximate duration: 3 hours
  • On completion, certificate is posted the next working day

Who Should Take This Course?

This Person-Centred Care training is suitable for anyone that works in a care setting, whether you’re a nurse in a hospital or a carer in a residential home. It is suitable for anyone at any level of their healthcare career, whether you’re starting out or have years of experience. You’ll learn how to apply your existing care skills and adopt new ones in a practical, person-centred way.


CPD Approved

On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit. 

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

Skills for Care Endorsed Training Provider

We're proud to be officially endorsed by Skills for Care, the strategic body for workforce development in social care in England and a delivery partner for the Department of Health and Social Care (DHSC). Skills for Care endorsement is a trusted quality mark only awarded to the best learning and development providers within the social care sector.

High Speed Training is a Skills for Care endorsed training provider.

Screenshots (click to view)

If you wish to try this course then register for a demo by clicking the 'interactive demo' button. You will be given the option to purchase and continue with your course at the end of your demo!

  Interactive Demo

Course Content

1Introduction to Person-Centred Care

What is person-centred care, the principles of person-centred care, the 6 Cs of care, person-centred care: example, and why person-centred care is important.

2The Law

The Health and Social Care Act, the Care Quality Commission Standards, the CQC survey, other relevant legislation, and case study: Cheam Cottage Nursing Home.

3Person-Centred Care in Practice

The abilities of a good carer, applying the principles of person-centred care, shared decision making, the four stages of shared decision making.

4Person-Centred Care Plans

What should a person-centred plan include, creating person-centred care plans, example care plan sections, and other care needs.

5Records, Confidentiality, and Consent

Record keeping, data protection, and consent.

6Case Studies and Resources

Case study: communication, case study: daily needs, case study: Nottingham dementia care, and further resources.

 Download Course Overview (PDF)

Aims of the Course

By the end of this course, learners will:

  • Understand what person-centred care means and why it is important.
  • Recognise what the principles of person-centred care require and what the 6 Cs mean.
  • Know what pieces of legislation relate to person-centred care, particularly the Health and Social Care Act.
  • Be able to apply person-centred care in practice to fulfil the principles.
  • Know how to carry out shared decision making in a person-centred way.
  • Understand what type of information a person-centred care plan should include.
  • Recognise the importance of keeping records, storing information in accordance with data protection law, and acquiring consent from patients.
  • Know where to find further resources and training.


Once you have completed all of the online training material you will be able to take the online assessment. The assessment consists of 10 multiple choice questions with a pass mark of 80%. The answers are marked instantly so you will know whether you have passed as soon as you finish.

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