Complaint Handling Quiz

January 29, 2018
Clock Icon 4 min read

Test Your Complaint Handling Knowledge

Did you know that, on average, a customer tells 10 people about a bad experience they had with a business? Complaint handling is a fundamental part of customer support and service in general; all businesses should have a proper complaint handling procedure in place. Do you know what a good procedure looks like? Try testing your knowledge with our quick quiz and see how you score.

Which of these is a common reason customers complain to a business?

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