Minute taking is an extremely important part of a meeting as it can help influence a business’s planning & decision making. Find our tips here.
Exceptional customer service is memorable – it helps your brand stand out from all the rest. Learn from the best with these unbelievable stories.
What tips and tricks do you use to help with a large work load? How effective is your time management? Take our quick quiz to find out.
How has online food hygiene training helped our customers? The following case study looks at fish ‘n’ chip restaurant Welcome Stranger’s experience.
In this case study, we look at how important food safety is to our customers at Waterstones and how our training helped them to comply.
Our hospitality experts share their experience with customer complaints, providing examples and advice for turning a negative into a positive.
How much do you know about social media marketing? Test your knowledge in our quick quiz. Further information and resources provided.
Effective inventory management could determine the profitability and success of your bar or pub. Take a look at our handy guide for 5 essential tips.
A bar wastage sheet is essential for helping you keep track of lost profit and could improve your overall service behind the bar. Download yours free, here.
How many hours a week do you spend in meetings? Our guide is full of tips to ensure effective meeting management and help you maximise your productivity.