Online Business Skills Training Courses

Business Writing Skills Training Course

Duration: 1-2 hours

£25 +VAT

This Business Writing Skills Training course aims to enrich writing abilities for professional contexts. The course focuses on developing editing, presentation, and writing skills for a range of business purposes, such as email, reports, social media, blog posts, and more.

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Mental Health Awareness Training Course

Duration: 3 hours

£25 +VAT

This Mental Health Awareness training course has been designed to help employers, managers and supervisors understand more about mental health, including the symptoms and effects, so that more can be done in the workplace to support someone with a mental health problem and promote a healthy, tolerant working environment.

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GDPR

Duration: 1 Hour

£25 +VAT

This GDPR Training course aims to help businesses and services that handle personal data understand how to comply with the upcoming General Data Protection Regulations. The course highlights the changes brought about by the forthcoming GDPR that businesses must adhere to by May 2018.

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Introduction to Cyber Security

Duration: 1 hours

£25 +VAT

This Introduction to Cyber Security course is designed to help learners understand the risks to information security when working online. The course explains the most common types of cyber attacks and provides learners with practical tips to reduce the chances of confidential information falling into the wrong hands.

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Employment Law

Duration: 2-3 hours

£30 +VAT

This Employment Law online training course is designed for HR staff, employers, and managers who must know the essential areas of employment law to avoid disputes and legal action. The course takes learners through an employment journey focusing on how to remain demonstrably fair throughout.

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Minute Taking Training Course

Duration: 2 hours

£40 +VAT

This Minute Taking course aims to train those who work as a minute-taker to be successful in their role. It educates them in the importance of minute taking, what it entails, and good minute taking practices, while also familiarising them with how to best make notes during a meeting and with writing an official Minutes document.

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PA and Secretarial Skills

Duration: 4-5 hours

£40 +VAT

This PA and Secretarial Skills training course has been designed to help assistants understand their role further so that they can perform more efficiently and confidently at work. Being a great assistant is much more than just being able to answer the phone and this course aims to help provide the skills needed to learn how to communicate and write better, manage relationships, be more organised and ensure meetings and minutes can be prepared effectively.

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Anger Management

Duration: 1-2 hours

£25 +VAT

This Anger Management training course aims to help managers understand more about what may cause anger in the workplace and how it can be handled effectively. The course provides practical tips for managing anger and promoting employee wellbeing at work.

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Health and Wellbeing

Duration: 3-4 hours

£30 +VAT

This Health and Wellbeing training course is designed to help managers and supervisors understand what comprises an effective workplace wellbeing strategy. The course provides practical tips and ideas that managers can use to improve the overall health, safety and wellbeing of employees.

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Customer Service Training Course

Duration: 2 hours

£25 +VAT

This training will benefit anyone wishing to learn and develop customer service skills to assist in the workplace. The course is ideal for those who deal directly with customers, and also those who manage customer service in the business.

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Bullying and Harassment

Duration: 1-2 hours

£25 +VAT

This Bullying and Harassment online training course has been designed for HR staff, employers, and managers who need to be able to tackle bullying and harassment at work effectively. The course teaches learners how to undertake a risk assessment to prevent bullying at work and the laws relating to bullying and harassment.

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Disciplinary & Grievance Procedures Training

Duration: 1-2 hours

£30 +VAT

This Disciplinary Procedures training course aims to help managers and employers understand how to establish an effective disciplinary procedure in the workplace, from investigating allegations through to holding disciplinary hearings and enforcing the appropriate penalties.

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Introduction to Housing Management

Duration: 2-3 hours

£30 +VAT

This Introduction to Housing Management course has been designed to provide learners with an understanding of the social housing sector. This includes challenges facing the sector, housing allocations, rental income, resident involvement, and anti-social behaviour.

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Leadership and Management Training

Duration: 6 hours

£60 +VAT

This management course provides employers and employees with the information they need to understand the attributes associated with good leadership skills. It explains the benefits of teamwork, positive listening and body language, meetings and time management skills.

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Effective Leadership Training Course

Duration: 3-4 hours

£125 +VAT

This Effective Leadership training course is designed to enrich leadership competencies. It focuses on advancing leadership proficiencies such as strategic and operational decision-making and leveraging them for measurable, sustained impact in a range of business environments.

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Corporate Social Responsibility

Duration: 2 hours

£30 +VAT

An online course designed to help businesses understand how they can be more environmentally, socially and economically responsible and work in ways that are resourceful, ethical and sustainable.

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Networking Skills

Duration: 1-2 hours

£30 +VAT

This Networking Skills course provides learners with the knowledge they need to be confident about networking, prepare well for a networking event, successfully start and hold a conversation and maintain a mutually beneficial network of contacts.

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Interviewing Skills

Duration: 3-4 hours

£30 +VAT

This online course has been designed to help managers improve their hiring practices and interviewing skills across a range of interview subjects such as hiring interviews, disciplinaries, dismissals, and performance interviews.

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Negotiation Skills Training

Duration: 2-3 hours

£40 +VAT

This Negotiation Skills course has been designed to provide professionals with the knowledge and techniques needed to be able to suitably plan, carry out and complete a successful workplace negotiation. The course gives tips on negotiation problems and their solutions, tips for improving body language and communication and details on how to ensure objectives have been sufficiently determined before the negotiation begins.

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Project Management Training

Duration: 3-4 hours

£60 +VAT

Using tips, guidance and downloadable worksheets, this Project Management training course aims to provide learners with an understanding of the basics of project management so that they can successfully and confidently bring their own project through from initiation to completion.

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Performance Appraisal Training

Duration: 3-4 hours

£30 +VAT

This online course has been developed to help managers amp up their appraisal process. From rating performance to disciplinaries and calibration meetings this course will help managers up their appraisal game and reap the benefits of a great appraisal system.

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Communication Skills Training

Duration: 2-3 hours

£25 +VAT

This online Communication Skills training course has been designed by business professionals to help managers and supervisors improve their communication skills at work. Covering everything from appraisals, feedback, constructive criticism to coaching, motivating, and negotiation.

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Complaint Handling Training

Duration: 2-3 hours

£25 +VAT

This Complaint Handling course is designed to train people who are in a customer service or specific complaint handling role to properly deal with complaints that their business may receive.

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Presentation Skills Training

Duration: 1-2 hours

£30 +VAT

This Presentation Skills course is designed to help learners understand how to present themselves and their business to the best of their ability. The course includes information on how to present concisely and efficiently, prepare yourself well, calm nerves and give your presentation in the most memorable way possible.

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Introduction to Neuro-Linguistic Programming Training

Duration: 3-4 hours

£40 +VAT

This online Introduction to NLP training course sets out some of the main ideas of NLP in an understandable, practical and useful way, using a range of NLP exercises throughout and providing skills to help improve your personal confidence and communication skills.

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Anti-Bribery Training

Duration: 1-2 hours

£30 +VAT

This online Anti-Bribery Training Course is designed to help organisations understand the importance of having an anti-bribery policy in place and to ensure that they are aware of how to follow the correct anti-bribery procedures. The course outlines the Bribery Act 2010 and gives examples of how to adhere to the law and look out for potential bribery indicators.

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Stress Awareness in the Workplace Training

Duration: 2-3 hours

£30 +VAT

This online Stress Awareness in the Workplace training course is designed to show how the causes of home and workplace stress can be dealt with successfully, how you can better cope with stressful situations, how employers can adapt the workplace to improve employee welfare and how talking therapies can be used to control the levels of stress experienced. The course introduces a range of practical techniques that can be used to deal with stress and reduce it to a manageable level.

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Conflict Management Training Course

Duration: 2 hours

£25 +VAT

This Conflict Management course teaches people how to effectively prevent and handle conflicts in a workplace. It explains what commonly causes conflicts and how to overcome these challenges so people are able to effectively work with colleagues and provide good customer service.

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Time Management Training Course

Duration: 3-4 hours

£20 +VAT

This Time Management course aims to educate those who are looking to improve their usage of time about the benefits of utilising good strategies, tools, and techniques for streamlining work activity.

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Energy Efficiency Training

Duration: 2-3 hours

£30 +VAT

This Energy Efficiency training course has been designed to provide learners with all the knowledge they require to efficiently minimise energy wastage, including how to carry out energy audits and effective types of energy-saving measures to implement.

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Patient Customer Service Course

Duration: 2 hours

£25 +VAT

This online Patient Customer Service Skills course is designed to help those who work in the health and social care sectors improve their patient care skills, including listening, body language and communication, in order to give patients the best possible service every time. The course also looks at the NHS standards and compassion drive to ensure learners always exceed their patients’ expectations.

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Retail Customer Service Course

Duration: 2 hours

£25 +VAT

This Retail Customer Service course will help learners develop strategies to effectively handle complaints as well as understand how to deliver outstanding customer service in every transaction.

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Online Bookkeeping Course

Duration: 4 hours

£25 +VAT

This course helps small businesses to develop an effective bookkeeping system, explaining which records to keep and how to record them, plus information on cashflow, petty cash and invoicing procedures.

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Restaurant Hospitality Training

Duration: 2 hours

£25 +VAT

A course designed for front-of-house staff providing the information they need in order to give excellent customer service when greeting and seating guests, serving food and making food and drink recommendations.

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Social Media Marketing Training

Duration: 2-3 hours

£25 +VAT

The Social Media Marketing course has been designed to provide learners with an understanding of different social media platforms, how to use social media for marketing, the benefits of social media marketing, the importance of personal branding, and how to interact on social media.

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Online Sales, Pricing and Marketing Training Course

Duration: 2-3 hours

£25 +VAT

This Sales, Pricing and Marketing Skills course aims to educate learners about the fundamental pricing and marketing strategies that help boost profits and brand awareness. It enables learners to understand the key concepts involved in successful marketing, sales and pricing.

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Online Starting a Business Training Course

Starting a Business Course

Duration: 4 hours

£25 +VAT

This Starting a Business course familiarises learners with the process required to start a successful business. It covers how to write a comprehensive business plan, how to set up the business in good standing with the law, and ways to access professional advice or funding.

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Corporate Event Management Training Course

Duration: 3-4 hours

£25 +VAT

This Corporate Event Management course aims to educate those who are looking to become an efficient event organiser by familiarising them with the various planning stages and marketing of an event.

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Equality and Diversity Training Course

Duration: 2 hours

£30 +VAT

This Equality and Diversity training course provides an introduction to the Equality Act 2010, helping learners to understand more about their legal responsibilities, aiding people to feel confident about challenging discriminatory behaviour and raising awareness of how to promote equality and diversity in the workplace.

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Equality and Diversity in Health and Social Care Training Course

Duration: 2-3 hours

£25 +VAT

This Equality and Diversity in Health and Social Care course aims to educate the learner about promoting equality and diversity in a health or social care organisation. It enables them to fulfil the diverse needs of service users and patients and ensure everyone receives equal opportunity and is respected.

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Disability Awareness for Employers Training

Duration: 2 hours

£25 +VAT

This Disability Awareness for Employers training course aims to help those at management level understand more about the different types of disabilities, how these may impact a person's work, how to ensure the recruitment process is accessible to everyone, and how to promote an inclusive and equal working environment.

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Cross Cultural Awareness Training Course

Duration: 2 hours

£25 +VAT

This Cross Cultural Awareness online training helps learners understand business etiquette from popular corporate hubs across the world. The online course will help businesses increase their levels of cultural fluency, ease cultural disputes, and avoid embarrassment or conflict.

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Export Training

Duration: 1-2 hours

£25 +VAT

This Export Training course aims to help small business owners understand what is required to begin trading their goods or services overseas. The course highlights the benefits of exporting and outlines the processes for selecting transport and Incoterms, paying the right taxes and obtaining payment.

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Licensing Law Awareness Training Course

Duration: 3 hours

£20 +VAT

This Licensing Law Awareness course aims to provide learners with an understanding of their responsibilities in regards to the sale and supply of alcohol under the Licensing Act 2003. The course explains how premises can adhere to the objectives of the Act and ensure they remain safe and welcoming places to be.

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