Online Business Skills Training Courses

GDPR

Duration: 1 Hour

£25 +VAT

This GDPR Training course aims to help businesses and services that handle personal data understand how to comply with the upcoming General Data Protection Regulations. The course highlights the changes brought about by the forthcoming GDPR that businesses must adhere to by May 2018.

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Data Protection

Duration: 2 hours

£25 +VAT

This Data Protection training course aims to help learners understand what their responsibilities are under the UK's data protection law, including the GDPR. The course explains how to collect and process data legally, obtain consent where required and ensure data security.

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Equality and Diversity Training Course

Duration: 2 hours

£30 +VAT

This Equality and Diversity training course provides an introduction to the Equality Act 2010, helping learners to understand more about their legal responsibilities, aiding people to feel confident about challenging discriminatory behaviour and raising awareness of how to promote equality and diversity in the workplace.

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Leadership and Management Training

Duration: 6 hours

£60 +VAT

This management course provides employers and employees with the information they need to understand the attributes associated with good leadership skills. It explains the benefits of teamwork, positive listening and body language, meetings and time management skills.

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Mental Health Awareness Training Course

Duration: 3 hours

£25 +VAT

This Mental Health Awareness training course has been designed to help employers, managers and supervisors understand more about mental health, including the symptoms and effects, so that more can be done in the workplace to support someone with a mental health problem and promote a healthy, tolerant working environment.

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Customer Service Training Course

Duration: 2 hours

£25 +VAT

This training will benefit anyone wishing to learn and develop customer service skills to assist in the workplace. The course is ideal for those who deal directly with customers, and also those who manage customer service in the business.

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Online Cyber Security Course

Duration: 1 hours

£25 +VAT

This Introduction to Cyber Security course is designed to help learners understand the risks to information security when working online. The course explains the most common types of cyber attacks and provides learners with practical tips to reduce the chances of confidential information falling into the wrong hands.

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Minute Taking Training Course

Duration: 2 hours

£40 +VAT

This Minute Taking course aims to train those who work as a minute-taker to be successful in their role. It educates them in the importance of minute taking, what it entails, and good minute taking practices, while also familiarising them with how to best make notes during a meeting and with writing an official Minutes document.

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Stress Awareness in the Workplace Training

Duration: 2-3 hours

£30 +VAT

This online Stress Awareness in the Workplace training course is designed to show how the causes of home and workplace stress can be dealt with successfully, how you can better cope with stressful situations, how employers can adapt the workplace to improve employee welfare and how talking therapies can be used to control the levels of stress experienced. The course introduces a range of practical techniques that can be used to deal with stress and reduce it to a manageable level.

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Conflict Management Training Course

Duration: 2 hours

£25 +VAT

This Conflict Management course teaches people how to effectively prevent and handle conflicts in a workplace. It explains what commonly causes conflicts and how to overcome these challenges so people are able to effectively work with colleagues and provide good customer service.

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Effective Leadership Training Course

Duration: 3-4 hours

£125 +VAT

This Effective Leadership training course is designed to enrich leadership competencies. It focuses on advancing leadership proficiencies such as strategic and operational decision-making and leveraging them for measurable, sustained impact in a range of business environments.

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Communication Skills Training

Duration: 2-3 hours

£25 +VAT

This online Communication Skills training course has been designed by business professionals to help managers and supervisors improve their communication skills at work. Covering everything from appraisals, feedback, constructive criticism to coaching, motivating, and negotiation.

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Employment Law

Duration: 2-3 hours

£30 +VAT

This Employment Law online training course is designed for HR staff, employers, and managers who must know the essential areas of employment law to avoid disputes and legal action. The course takes learners through an employment journey focusing on how to remain demonstrably fair throughout.

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Performance Appraisal Training

Duration: 3-4 hours

£30 +VAT

This online course has been developed to help managers amp up their appraisal process. From rating performance to disciplinaries and calibration meetings this course will help managers up their appraisal game and reap the benefits of a great appraisal system.

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Project Management Training

Duration: 3-4 hours

£60 +VAT

Using tips, guidance and downloadable worksheets, this Project Management training course aims to provide learners with an understanding of the basics of project management so that they can successfully and confidently bring their own project through from initiation to completion.

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Time Management Training Course

Duration: 3-4 hours

£20 +VAT

This Time Management course aims to educate those who are looking to improve their usage of time about the benefits of utilising good strategies, tools, and techniques for streamlining work activity.

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Disability Awareness for Employers Training

Duration: 2 hours

£25 +VAT

This Disability Awareness for Employers training course aims to help those at management level understand more about the different types of disabilities, how these may impact a person's work, how to ensure the recruitment process is accessible to everyone, and how to promote an inclusive and equal working environment.

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Sexual Harassment Training For Employees

Duration: 1-2 hours

£25 +VAT

The Sexual Harassment Training for Employees course outlines what sexual harassment is and signs that may indicate its occurrence. It also explains how to make complaints and external support agencies that can help if they are victims.

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Sexual Harassment Training For Managers & Supervisors

Duration: 2 hours

£25 +VAT

This course outlines what sexual harassment is and signs that you, as a manager or supervisor, should look out for. It also explains how to develop and implement an anti-harassment policy and how you should handle complaints.

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Disciplinary & Grievance Procedures Training

Duration: 1-2 hours

£30 +VAT

This Disciplinary Procedures training course aims to help managers and employers understand how to establish an effective disciplinary procedure in the workplace, from investigating allegations through to holding disciplinary hearings and enforcing the appropriate penalties.

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Complaint Handling Training

Duration: 2-3 hours

£25 +VAT

This Complaint Handling course is designed to train people who are in a customer service or specific complaint handling role to properly deal with complaints that their business may receive.

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Online Bookkeeping Course

Duration: 4 hours

£25 +VAT

This course helps small businesses to develop an effective bookkeeping system, explaining which records to keep and how to record them, plus information on cashflow, petty cash and invoicing procedures.

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Cellar Management Course

Duration: 2 hours

£25 +VAT

This Cellar Management course has been designed to provide learners with an understanding of the various types and styles of beer, how to maintain high hygiene standards across the establishment and how to properly store, prepare and serve beers to produce high-quality pints.

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Licensing Law Awareness Training Course

Duration: 3 hours

£20 +VAT

This Licensing Law course aims to raise awareness of your responsibilities under the Licensing Act 2003. The course is suitable for premises that sell or supply alcohol in England and Wales, and explains the key objectives of the law that are in place to ensure premises sell alcohol responsibly.

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PA and Secretarial Skills

Duration: 4-5 hours

£40 +VAT

This PA and Secretarial Skills training course has been designed to help assistants understand their role further so that they can perform more efficiently and confidently at work. Being a great assistant is much more than just being able to answer the phone and this course aims to help provide the skills needed to learn how to communicate and write better, manage relationships, be more organised and ensure meetings and minutes can be prepared effectively.

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Patient Customer Service Course

Duration: 2 hours

£25 +VAT

This online Patient Customer Service Skills course is designed to help those who work in the health and social care sectors improve their patient care skills, including listening, body language and communication, in order to give patients the best possible service every time. The course also looks at the NHS standards and compassion drive to ensure learners always exceed their patients’ expectations.

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Business Writing Skills Training Course

Duration: 1-2 hours

£25 +VAT

This Business Writing Skills Training course aims to enrich writing abilities for professional contexts. The course focuses on developing editing, presentation, and writing skills for a range of business purposes, such as email, reports, social media, blog posts, and more.

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Retail Customer Service Course

Duration: 2 hours

£25 +VAT

This Retail Customer Service course will help learners develop strategies to effectively handle complaints as well as understand how to deliver outstanding customer service in every transaction.

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Interviewing Skills

Duration: 3-4 hours

£30 +VAT

This online course has been designed to help managers improve their hiring practices and interviewing skills across a range of interview subjects such as hiring interviews, disciplinaries, dismissals, and performance interviews.

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Health and Wellbeing

Duration: 3-4 hours

£30 +VAT

This Health and Wellbeing training course is designed to help managers and supervisors understand what comprises an effective workplace wellbeing strategy. The course provides practical tips and ideas that managers can use to improve the overall health, safety and wellbeing of employees.

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Online Starting a Business Training Course

Starting a Business Course

Duration: 4 hours

£25 +VAT

This Starting a Business course familiarises learners with the process required to start a successful business. It covers how to write a comprehensive business plan, how to set up the business in good standing with the law, and ways to access professional advice or funding.

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Restaurant Hospitality Training

Duration: 2-3 hours

£25 +VAT

This Restaurant Hospitality course teaches front of house staff how to deliver good service to guests that visit their restaurant. It explains how to make a good impression, what to do during service, the importance of knowing the food and drinks menus, and how to comply with the law.

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Presentation Skills Training

Duration: 1-2 hours

£30 +VAT

This course aims to help learners develop good presentation skills. It guides learners through the various stages of a presentation, from writing to practising and presenting, in order to give learners the skills needed to present concisely and effectively.

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Bullying and Harassment

Duration: 1-2 hours

£25 +VAT

This Bullying and Harassment online training course has been designed for HR staff, employers, and managers who need to be able to tackle bullying and harassment at work effectively. The course teaches learners how to undertake a risk assessment to prevent bullying at work and the laws relating to bullying and harassment.

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Equality and Diversity in Health and Social Care Training Course

Duration: 2-3 hours

£25 +VAT

This Equality and Diversity in Health and Social Care course aims to educate the learner about promoting equality and diversity in a health or social care organisation. It enables them to fulfil the diverse needs of service users and patients and ensure everyone receives equal opportunity and is respected.

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Negotiation Skills Training

Duration: 2-3 hours

£40 +VAT

This Negotiation Skills course has been designed to provide professionals with the knowledge and techniques needed to be able to suitably plan, carry out and complete a successful workplace negotiation. The course gives tips on negotiation problems and their solutions, tips for improving body language and communication and details on how to ensure objectives have been sufficiently determined before the negotiation begins.

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Corporate Event Management Training Course

Duration: 3-4 hours

£25 +VAT

This Corporate Event Management course aims to educate those who are looking to become an efficient event organiser by familiarising them with the various planning stages and marketing of an event.

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Networking Skills

Duration: 1-2 hours

£30 +VAT

This Networking Skills course provides learners with the knowledge they need to be confident about networking, prepare well for a networking event, successfully start and hold a conversation and maintain a mutually beneficial network of contacts.

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Cross Cultural Awareness Training Course

Duration: 2 hours

£25 +VAT

This Cross Cultural Awareness online training helps learners understand business etiquette from popular corporate hubs across the world. The online course will help businesses increase their levels of cultural fluency, ease cultural disputes, and avoid embarrassment or conflict.

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Anger Management

Duration: 1-2 hours

£25 +VAT

This Anger Management training course aims to help managers understand more about what may cause anger in the workplace and how it can be handled effectively. The course provides practical tips for managing anger and promoting employee wellbeing at work.

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Corporate Manslaughter Training

Duration: 1-2 hours

£25 +VAT

The Corporate Manslaughter Training course has been designed to offer those in charge of a company’s health and safety policies an understanding of their responsibilities. This includes how to effectively train members of staff, the importance of compliance, the corporate manslaughter investigation procedure, and how to conduct a risk assessment.

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Corporate Social Responsibility

Duration: 2 hours

£30 +VAT

An online course designed to help businesses understand how they can be more environmentally, socially and economically responsible and work in ways that are resourceful, ethical and sustainable.

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Introduction to Housing Management

Duration: 2-3 hours

£30 +VAT

This Introduction to Housing Management course has been designed to provide learners with an understanding of the social housing sector. This includes challenges facing the sector, housing allocations, rental income, resident involvement, and anti-social behaviour.

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Social Media Marketing Training

Duration: 2-3 hours

£25 +VAT

The Social Media Marketing course has been designed to provide learners with an understanding of different social media platforms, how to use social media for marketing, the benefits of social media marketing, the importance of personal branding, and how to interact on social media.

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