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Online Business Skills and Management Training Courses

Online Business Writing Skills Training Course

Business Writing Skills Training Course

Duration: 2 hours
£25 +VAT
This business writing course is designed to help employees acquire better written skills and understand the techniques used to improve their writing for different formats.
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Online Mental Health Awareness Training Course

Mental Health Awareness Training Course

Duration: 3 hours
£25 +VAT
This Mental Health Awareness training course has been designed to help employers, managers and supervisors understand more about mental health, including the symptoms and effects, so that more can be done in the workplace to support someone with a mental health problem and promote a healthy, tolerant working environment.
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Online Minute Taking Training Course

Minute Taking Training Course

Duration: 2 hours
£40 +VAT
This Minute Taking course aims to train those who work as a minute-taker to be successful in their role. It educates them in the importance of minute taking, what it entails, and good minute taking practices, while also familiarising them with how to best make notes during a meeting and with writing an official Minutes document.
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PA and Secretarial Skills Training Course

PA and Secretarial Skills

Duration: 4-5 hours
£40 +VAT
This PA and Secretarial Skills training course has been designed to help assistants understand their role further so that they can perform more efficiently and confidently at work. Being a great assistant is much more than just being able to answer the phone and this course aims to help provide the skills needed to learn how to communicate and write better, manage relationships, be more organised and ensure meetings and minutes can be prepared effectively.
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Online Health and Wellbeing Training Course

Health and Wellbeing

Duration: 3-4 hours
£30 +VAT
This Health and Wellbeing training course is designed to help managers and supervisors understand what comprises an effective workplace wellbeing strategy. The course provides practical tips and ideas that managers can use to improve the overall health, safety and wellbeing of employees.
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Online Customer Service Training Course

Customer Service Training Course

Duration: 2 hours
£25 +VAT
This training will benefit anyone wishing to learn and develop customer service skills to assist in the workplace. The course is ideal for those who deal directly with customers, and also those who manage customer service in the business.
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Online Introduction to Housing Management Training Course

Introduction to Housing Management Training Course

Duration: 2 hours
£30 +VAT
This Introduction to Housing Management training course aims to provide those working in the social housing sector with a broad overview of housing law, including how to manage rent and anti-social behaviour, involve residents in decision-making and understand more about the background of social housing, allocations systems and reasonable preference groups.
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Online Leadership and Management Training

Leadership and Management Training

Duration: 6 hours
£60 +VAT
This management course provides employers and employees with the information they need to understand the attributes associated with good leadership skills. It explains the benefits of teamwork, positive listening and body language, meetings and time management skills.
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Online Effective Leadership Training Course

Effective Leadership Training Course

Duration: 3-4 hours
£125 +VAT
This Effective Leadership training course is designed to enrich leadership competencies. It focuses on advancing leadership proficiencies such as strategic and operational decision-making and leveraging them for measurable, sustained impact in a range of business environments.
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Online Networking Skills Training Course

Networking Skills

Duration: 1-2 hours
£30 +VAT
This Networking Skills course provides learners with the knowledge they need to be confident about networking, prepare well for a networking event, successfully start and hold a conversation and maintain a mutually beneficial network of contacts.
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Online Interviewing Skills Training Course

Interviewing Skills

Duration: 3-4 hours
£30 +VAT
This online course has been designed to help managers improve their hiring practices and interviewing skills across a range of interview subjects such as hiring interviews, disciplinaries, dismissals, and performance interviews.
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Online Negotiation Skills Training

Negotiation Skills Training

Duration: 2-3 hours
£40 +VAT
This Negotiation Skills course has been designed to provide professionals with the knowledge and techniques needed to be able to suitably plan, carry out and complete a successful workplace negotiation. The course gives tips on negotiation problems and their solutions, tips for improving body language and communication and details on how to ensure objectives have been sufficiently determined before the negotiation begins.
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Online Project Management Training

Project Management Training

Duration: 3-4 hours
£60 +VAT
Using tips, guidance and downloadable worksheets, this Project Management training course aims to provide learners with an understanding of the basics of project management so that they can successfully and confidently bring their own project through from initiation to completion.
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Online Performance Appraisal Training for Managers

Performance Appraisal Training

Duration: 3-4 hours
£30 +VAT
This online course has been developed to help managers amp up their appraisal process. From rating performance to disciplinaries and calibration meetings this course will help managers up their appraisal game and reap the benefits of a great appraisal system.
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Online Communication Skills Training Course

Communication Skills Training

Duration: 2-3 hours
£25 +VAT
This online Communication Skills training course is designed to help managers and supervisors in a business environment improve their everyday communication skills. Covering everything from appraisals, feedback and criticism to motivating, coaching and negotiating, this course outlines the best practice for each communication style and provides some real-life examples of how they can, and should, be used.
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Online Presentation Skills Training Course

Presentation Skills Training

Duration: 1-2 hours
£30 +VAT
This Presentation Skills course is designed to help learners understand how to present themselves and their business to the best of their ability. The course includes information on how to present concisely and efficiently, prepare yourself well, calm nerves and give your presentation in the most memorable way possible.
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Online Introduction to Neuro-Linguistic Programming Training Course

Introduction to Neuro-Linguistic Programming Training

Duration: 3-4 hours
£40 +VAT
This online Introduction to NLP training course sets out some of the main ideas of NLP in an understandable, practical and useful way, using a range of NLP exercises throughout and providing skills to help improve your personal confidence and communication skills.
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Online Anti-Bribery Training Course

Anti-Bribery Training

Duration: 1-2 hours
£30 +VAT
This online Anti-Bribery Training Course is designed to help organisations understand the importance of having an anti-bribery policy in place and to ensure that they are aware of how to follow the correct anti-bribery procedures. The course outlines the Bribery Act 2010 and gives examples of how to adhere to the law and look out for potential bribery indicators.
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Online Stress Awareness Training Course

Stress Awareness in the Workplace Training

Duration: 2-3 hours
£30 +VAT
This online Stress Awareness in the Workplace training course is designed to show how the causes of home and workplace stress can be dealt with successfully, how you can better cope with stressful situations, how employers can adapt the workplace to improve employee welfare and how talking therapies can be used to control the levels of stress experienced. The course introduces a range of practical techniques that can be used to deal with stress and reduce it to a manageable level.
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Online Conflict Management Training Course

Conflict Management Training Course

Duration: 2 hours
£25 +VAT
This Conflict Management course teaches people how to effectively prevent and handle conflicts in a workplace. It explains what commonly causes conflicts and how to overcome these challenges so people are able to effectively work with colleagues and provide good customer service.
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Online Time Management Training Course

Time Management Training Course

Duration: 3-4 hours
£20 +VAT
This Time Management course aims to educate those who are looking to improve their usage of time about the benefits of utilising good strategies, tools, and techniques for streamlining work activity.
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Energy Efficiency Training

Energy Efficiency Training

Duration: 2-3 hours
£30 +VAT
This Energy Efficiency training course has been designed to provide learners with all the knowledge they require to efficiently minimise energy wastage, including how to carry out energy audits and effective types of energy-saving measures to implement.
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Online Patient Customer Service Course

Patient Customer Service Course

Duration: 2 hours
£25 +VAT
This online Patient Customer Service Skills course is designed to help those who work in the health and social care sectors improve their patient care skills, including listening, body language and communication, in order to give patients the best possible service every time. The course also looks at the NHS standards and compassion drive to ensure learners always exceed their patients’ expectations.
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Online Retail Customer Service Course

Retail Customer Service Course

Duration: 2 hours
£25 +VAT
This online Retail Customer Service Skills course is designed to help anyone working in a retail environment improve their customer service skills in order to ensure they are constantly and consistently achieving their customers’ expectations. The course outlines the key components of excellent retail customer service including listening and body language, communication, dealing with complaints and understanding refund and exchange law.
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Online Bookkeeping Training Course

Online Bookkeeping Course

Duration: 4 hours
£25 +VAT
This course helps small businesses to develop an effective bookkeeping system, explaining which records to keep and how to record them, plus information on cashflow, petty cash and invoicing procedures.
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Online Restaurant Hospitality Training Course

Restaurant Hospitality Training

Duration: 2 hours
£25 +VAT
A course designed for front-of-house staff providing the information they need in order to give excellent customer service when greeting and seating guests, serving food and making food and drink recommendations.
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Sales, Pricing and Marketing Training Course

Online Sales, Pricing and Marketing Training Course

Duration: 2-3 hours
£25 +VAT
This Sales, Pricing and Marketing Skills course aims to educate learners about the fundamental pricing and marketing strategies that help boost profits and brand awareness. It enables learners to understand the key concepts involved in successful marketing, sales and pricing.
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Online Starting a Business Training Course

Starting a Business Course

Duration: 4 hours
£25 +VAT
This course explains how to start a business by providing people with the legal information they require and gives an example of a business plan template that can be adapted according to its purpose and the type of venture.
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Online Corporate Event Management Training Course

Corporate Event Management Training Course

Duration: 3-4 hours
£25 +VAT
This Corporate Event Management course aims to educate those who are looking to become an efficient event organiser by familiarising them with the various planning stages and marketing of an event.
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Equality and Diversity Training Course

Equality and Diversity Training Course

Duration: 2 hours
£30 +VAT
This Equality and Diversity training course provides an introduction to the Equality Act 2010, helping learners to understand more about their legal responsibilities, aiding people to feel confident about challenging discriminatory behaviour and raising awareness of how to promote equality and diversity in the workplace.
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Equality and Diversity in Health and Social Care Training Course

Equality and Diversity in Health and Social Care Training Course

Duration: 2-3 hours
£25 +VAT
This Equality and Diversity in Health and Social Care course aims to educate the learner about promoting equality and diversity in a health or social care organisation. It enables them to fulfil the diverse needs of service users and patients and ensure everyone receives equal opportunity and is respected.
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Cross Cultural Awareness Training Course

Cross Cultural Awareness Training Course

Duration: 2 hours
£25 +VAT
A course designed to help provide businesses with an understanding of the cultural differences they may encounter in the everyday workplace in order to reduce conflict, increase productivity and understanding, and improve the success of the business.
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Licensing Law Awareness Training Course

Licensing Law Awareness Training Course

Duration: 3 hours
£20 +VAT
This Licensing Law Awareness course aims to provide learners with an understanding of their responsibilities in regards to the sale and supply of alcohol under the Licensing Act 2003. The course explains how premises can adhere to the objectives of the Act and ensure they remain safe and welcoming places to be.
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