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Online Business Skills Courses

GDPR

GDPR

£ 25 +VAT

Duration: 1 hour

This GDPR Training course helps organisations that handle personal data understand how to comply with the EU and UK General Data Protection Regulation (GDPR). The course is fully up-to-date and is relevant for all UK businesses post-Brexit.
Data Protection

Data Protection

£ 25 +VAT

Duration: 2 hours

An online course designed to help learners understand their responsibilities under UK data protection law and the GDPR. The course explains how to collect and process data in accordance with the law, obtain appropriate consent, ensure data security and comply with the principles of the Data Protection Act.
Equality and Diversity Training Course

Equality and Diversity Training Course

£ 30 +VAT

Duration: 1-2 hours

An online course that provides learners with an understanding of what their responsibilities are under the Equality Act 2010. The course explains the law and the protected characteristics, what is meant by discrimination, harassment and victimisation, and how to ensure equality and diversity in the workplace.
Leadership and Management Training

Leadership and Management Training

£ 60 +VAT

Duration: 6 hours

This management course provides employers and employees with the information they need to understand the attributes associated with good leadership skills. It explains the benefits of teamwork, positive listening and body language, meetings and time management skills.
Mental Health Awareness Training Course

Mental Health Awareness Training Course

£ 25 +VAT

Duration: 1-2 hours

An online course designed to help employees in every sector to increase their awareness of mental health. It explains what mental health is, common mental health problems and their symptoms, what can trigger these problems, and how to care for your mental health. It also covers how to talk about any concerns you may have for others' mental health, and what you can do to help them.
Mental Health Training for Managers

Mental Health Training for Managers

£ 25 +VAT

Duration: 3 hours

An online course designed to help employers, managers and supervisors understand more about mental health so that they can recognise and talk about mental health problems with employees, better support people in the workplace and promote a healthy and tolerant working environment.
Customer Service Training Course

Customer Service Training Course

£ 25 +VAT

Duration: 2 hours

The ability to successfully interact with customers and clients remains one of the key factors to the reputation of a company. The Customer Service Skills course will give learners the necessary tools required that will allow them to be able to deal with customers with confidence and success. The course introduces learners to the best way to work with prospective and current customers and provides practical methods to help them solve queries and complaints whilst maintaining high standards.
Online Cyber Security Course

Online Cyber Security Course

£ 25 +VAT

Duration: 2 hours

This Introduction to Cyber Security online course introduces learners to the dangers of working online both at work and at home and how to manage these risks. The course is recommended for anyone who uses the internet on a regular basis and particularly those who handle sensitive data.
Resilience Training

Resilience Training

£ 25 +VAT

Duration: 2-3 hours

An online course designed to teach learners how to gain a healthier mindset, which will help them bounce back from difficulties and find greater success and happiness in life. In particular, it provides useful, practical steps for developing the five pillars of resilience.
Minute Taking Training Course

Minute Taking Training Course

£ 40 +VAT

Duration: 2 hours

An online course designed to train those in the role of minute-taker to proficiently take minutes during a meeting and create Minutes thereafter. Upon completion, learners will have a thorough understanding of the minute taking process and will understand the importance of their role and all it entails. They will be fully prepared to fulfil their role confidently, professionally, and with enthusiasm.
Unconscious Bias Training

Unconscious Bias Training

£ 25 +VAT

Duration: 1-2 hours

An online course designed to give learners an understanding of unconscious bias, its types, and how it can present itself in everyday life and a working environment. It explains how to overcome unconscious bias and take back control.
Stress Awareness in the Workplace Training

Stress Awareness in the Workplace Training

£ 30 +VAT

Duration: 2-3 hours

An online course designed to help both workers and managers identify stress, cope with it successfully and ensure that the workplace and home are adapted in order to improve personal welfare.
Information Governance Training

Information Governance Training

£ 25 +VAT

Duration: 2 hours

An online course designed to help learners understand why it's so important to keep information secure, how to keep accurate records, and when they can and can't share someone's personal information.
Conflict Management Training Course

Conflict Management Training Course

£ 25 +VAT

Duration: 2 hours

This conflict management training course is designed to help both employers and workers understand how to prevent, deal with and report confrontation in the workplace.
Effective Leadership Training Course

Effective Leadership Training Course

£ 125 +VAT

Duration: 3-4 hours

An online course designed to provide a personalised learning experience for leaders who want to build on their existing skills. The course provides information on how to develop and deepen the attributes, behaviours, values and practices of effective leadership.
Communication Skills Training

Communication Skills Training

£ 25 +VAT

Duration: 2-3 hours

This Communication Skills course is designed to help those who work in a business environment improve their essential everyday communication skills.
Employment Law

Employment Law

£ 30 +VAT

Duration: 2-3 hours

This Employment Law online training course is designed for HR staff, employers, and managers who must know the essential areas of employment law to avoid disputes and legal action. The course takes learners through an employment journey focusing on how to remain demonstrably fair throughout.
Performance Appraisal Training for Managers

Performance Appraisal Training for Managers

£ 30 +VAT

Duration: 3-4 hours

An online course designed for managers to improve their appraisal skills. This course shows learners how to prepare and plan for the appraisal process, how to accurately assess performance and how to handle tricky appraisal subjects such as poor performance.
Project Management Training

Project Management Training

£ 60 +VAT

Duration: 3-4 hours

This online Project Management course is designed to provide learners with a comprehensive introduction to project management so that you can successfully and confidently undertake your own project from start to finish.
Time Management Training Course

Time Management Training Course

£ 20 +VAT

Duration: 3 hours

For anyone wishing to further their personal development or improve workplace organisation, the online Time Management Course gives learners practical and simple advice that can be taken to allow them to improve and manage the use of their time and increase efficiency, both in the workplace and personal life.
Disability Awareness for Employers Training

Disability Awareness for Employers Training

£ 25 +VAT

Duration: 2 hours

An online course designed to help people at management level understand their responsibilities in regards to recruiting, promoting and assisting people with disabilities in the workplace.
Sexual Harassment Training For Employees

Sexual Harassment Training For Employees

£ 25 +VAT

Duration: 1-2 hours

An online course designed to provide employees with an understanding of sexual harassment, signs to look out for in their workplace, and steps to take to stop it.
Sexual Harassment Training For Managers & Supervisors

Sexual Harassment Training For Managers & Supervisors

£ 25 +VAT

Duration: 2 hours

An online course designed to provide managers and supervisors with an understanding of sexual harassment, signs to look out for in their workplace, and how to develop and implement an effective anti-harassment policy.
Disciplinary & Grievance Procedures Training

Disciplinary & Grievance Procedures Training

£ 30 +VAT

Duration: 1-2 hours

An online course designed to help employers and managers understand the importance of having a fair, consistent and effective disciplinary procedure in their workplace.
Complaint Handling Training

Complaint Handling Training

£ 25 +VAT

Duration: 2 hours

This Complaint Handling course is designed to train people who are in a customer service or specific complaint handling role to properly deal with complaints that their business may receive.
Online Bookkeeping Course

Online Bookkeeping Course

£ 25 +VAT

Duration: 4 hours

This course helps small businesses to develop an effective bookkeeping system, explaining which records to keep and how to record them, plus information on cashflow, petty cash and invoicing procedures.
Cellar Management Course

Cellar Management Course

£ 25 +VAT

Duration: 2 Hours

This Cellar Management course informs employees handling beer on the proper cleaning, storing, preparing and serving techniques to ensure that every pint pulled is to the highest quality. This course defines the differences between cask and keg beers, how to properly serve a pint, how to ensure optimum cellar conditions for a high-quality product and how to carry out proper cellar, bar and glass cleaning, to minimise wastage.
Licensing Law Awareness Training Course

Licensing Law Awareness Training Course

£ 20 +VAT

Duration: 3 hours

An online course designed to help premises owners, managers and supervisors understand their responsibilities under the Licensing Act 2003 so that alcohol can be sold legally, safely and responsibly and the key objectives of the Act can be achieved.
PA and Secretarial Skills

PA and Secretarial Skills

£ 40 +VAT

Duration: 4-5 hours

An online course designed to help assistants and secretaries understand their role more thoroughly so that they can perform their job to the best of their ability, assertively and with more confidence. The course details all of the necessary skills that assistants need in order to be efficient and effective.
Patient Customer Service Training

Patient Customer Service Training

£ 25 +VAT

Duration: 2 hours

For workers in the healthcare industry, the Patient Customer Service course is an interactive guide to providing the highest standards of service to patients. The online course provides practical tips and knowledge that can be applied in the workplace and features scenario exercises relevant to the health sector learners to apply the level of service that the patient requires.
Business Writing Skills Training Course

Business Writing Skills Training Course

£ 25 +VAT

Duration: 1-2 hours

This business writing course is designed to help people acquire better writing skills and learn how to use language to their advantage and for different business formats.
Retail Customer Service Course

Retail Customer Service Course

£ 25 +VAT

Duration: 2 hours

The ability to deal successfully with customers represents one of the most important challenges facing the retail industry. High Speed Training’s Retail Customer Service Skills Online Course is designed to provide workers with the tools required to provide high standards of customer service, through the means of relevant and practical knowledge, tips and exercises which can be practically applied with ease in the workplace.
Interviewing Skills

Interviewing Skills

£ 30 +VAT

Duration: 3 hours

An online course designed for managers to help improve their hiring practices and interviewing skills. This course covers the range of interviewing situations that managers are faced with and helps to build confidence in undertaking legal and fair job interviews, dismissal, disciplinary, performance, and exit interviews as well as return to work interviews.
Health and Wellbeing

Health and Wellbeing

£ 30 +VAT

Duration: 3-4 hours

An online course designed to help managers and supervisors understand how to develop an effective wellbeing strategy in the workplace. The course provides practical tips and ideas on how to prevent physical injuries, improve mental health, enhance job satisfaction and promote employee health, safety and wellbeing.
Starting a Business Course

Starting a Business Course

£ 25 +VAT

Duration: 4 hours

This course explains how to start a business and how to write a business plan for people who are considering, or who are in the early stages of, starting up their own business.
Restaurant Hospitality Training

Restaurant Hospitality Training

£ 25 +VAT

Duration: 2-3 hours

This restaurant hospitality training course is designed for front-of-house staff providing the information they need in order to give excellent customer service when greeting and seating guests, serving food and making food and drink recommendations.
Presentation Skills Training

Presentation Skills Training

£ 30 +VAT

Duration: 1-2 hours

This presentation skills training course is designed to give anyone required to do a presentation the basic knowledge to present concisely and effectively through good writing, practice and performance.
Bullying and Harassment

Bullying and Harassment

£ 25 +VAT

Duration: 1-2 hours

This Bullying and Harassment online training course has been designed to teach managers, supervisors, and HR staff how to tackle bullying and harassment at work. The course informs learners about the laws relating to bullying and harassment, the obligations of employers, and the steps needed to foster a healthy culture at work.
Equality and Diversity in Health and Social Care Training

Equality and Diversity in Health and Social Care Training

£ 25 +VAT

Duration: 1-2 hours

An online course that provides health and social care workers with an understanding of their responsibilities under the Equality Act 2010. The course explains the law and the protected characteristics, what is meant by discrimination, harassment and victimisation, and how to ensure equality and diversity amongst staff and service users in health and social care environments.
Networking Skills

Networking Skills

£ 30 +VAT

Duration: 1-2 hours

An online course designed to help learners improve their networking skills and learn more about why networking is such an important part of business. The course provides information on how to prepare for a networking event, how to start and maintain a conversation and how to curate and nurture a lucrative network of contacts.
Cross-Cultural Awareness Training Course

Cross-Cultural Awareness Training Course

£ 25 +VAT

Duration: 3 hours

This cross cultural awareness training aims to provide an understanding of the different cultural rules – with a focus on Japanese, Chinese, Indian and Saudi-Arabian cultures – that can be encountered in the everyday workplace.
Corporate Manslaughter Training

Corporate Manslaughter Training

£ 25 +VAT

Duration: 1-2 hours

The Corporate Manslaughter Training course explains the duties businesses must fulfil to comply with the Corporate Manslaughter and Corporate Homicide Act 2007. It offers a definition of corporate manslaughter as outlined by the Act, your roles and responsibilities, and how to implement effective health and safety training policies.
Corporate Social Responsibility

Corporate Social Responsibility

£ 30 +VAT

Duration: 2 hours

An online course designed to help businesses understand how they can be more environmentally, socially and economically responsible and work in ways that are resourceful, ethical and sustainable.
Introduction to Housing Management

Introduction to Housing Management

£ 30 +VAT

Duration: 2-3 hours

An online course, designed by an expert in housing law, designed to help those who work in the social housing sector understand more about the history of social housing, resident involvement, rent collection, dealing with anti-social behaviour and the allocations system for filling vacant properties.
Social Media Marketing Training

Social Media Marketing Training

£ 25 +VAT

Duration: 2-3 hours

The Social Media Marketing course provides information on how companies can establish, or improve, their presence on social media. It outlines how to create a social media marketing strategy, the benefits of using social media platforms for marketing, and how you should interact with companies and customers on social media.
Managing Conflict in Retail

Managing Conflict in Retail

£ 15 +VAT

Duration: 1 hour

This Managing Conflict in Retail course will help those working in food retailers to understand their right to be safe at work, and provide guidance on dealing with a number of difficult situations they may find themselves in.
Starting A Home Food Business

Starting A Home Food Business

£ 30 +VAT

Duration: 3 hours

An online course designed to help those starting their own business understand what steps they need to take in order to be legally compliant. The course covers legal requirements, health and safety regulations, writing a business plan, market research, keeping financial records and ways to promote the business.
Interpersonal Conflict Training

Interpersonal Conflict Training

£ 15 +VAT

Duration: 1 hour

An online course designed to help employees understand the common causes of interpersonal conflicts in the workplace and how to effectively resolve them. This course is recommended for anyone working in the hospitality or retail industry.
Managing Customer Conflict In Hospitality

Managing Customer Conflict In Hospitality

£ 15 +VAT

Duration: 1 hour

This Managing Customer Conflict in Hospitality training course will help those working in the hospitality industry recognise how conflicts with customers can arise. It includes information on how to deal with them effectively in order to keep yourself safe at work.