Restaurant Hospitality Training Course
Duration: 2-3 hours
Accreditation: CPD & IoH
Restaurant Hospitality Training Course
This online training course teaches you all the skills and knowledge you need to provide exceptional restaurant customer service. By completing this training, you will have the confidence and expertise needed to provide outstanding service, learning how to cater to the needs of every customer and adapt yourself to every situation.
- Fully online training course and assessment
- Flexible training you can take at your own pace
- Train on any device with an internet connection
- Get certified in 2-3 hours
- Downloadable certificate on completion
- High quality certificate posted next working day
If you’re a manager or supervisor, this course is also beneficial for you. You will be able to ensure all staff, including yourself, are consistently providing exceptional customer service.
| Module |
Description |
| 1 |
Introduction |
Why it’s essential you provide good customer service. |
| 2 |
Making an Impression |
How your appearance and attitude can impact on the customer experience. |
| 3 |
Serving Guests |
The practical know how of providing the best service at all times and how to handle any complaints that may arise. |
| 4 |
Know Your Drinks |
Learn more about a wide range of alcoholic and non-alcoholic drinks. |
| 5 |
Know Your Food |
Understand your menu and any dietary requirements. |
| 6 |
Laws and Licensing |
How to ask for I.D and operate in accordance with the 2003 Licensing Act. |
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Purchase & Payment
Purchasing your training couldn’t be easier. Simply find your desired course and add it to your basket. Then, follow our easy, step by step checkout process.
You can pay for any of our courses online by Debit or Credit card or PayPal. You will also be given the option to pay by invoice if you order five or more courses.
Course Access
Once you’ve purchased your course, we’ll instantly send you an email containing your username and password. You can use these to log in to your training and get started.
If you’ve purchased multiple courses for training your team, we’ll email you a list of login details that you can distribute to your staff.