Performance Appraisal Training for Managers

CPD Approved
Performance Appraisal Training
For me
For teams
  • 100% online training

  • Start when you like

  • Learn on any device (desktop, mobile or tablet)

  • Instant assessment and result

  • 1 learner per course

  • Train teams of all sizes

  • Bulk discounts starting at 10% off 10 courses

  • Learn on any device (desktop, mobile or tablet)

£30 +VAT

include vat

Includes a 10% discount for 10+ courses

This Performance Appraisal Training online course has been designed to help managers improve their appraisal process and become confident at delivering tough, fair, and useful feedback.

This training course is invaluable for managers who want to know how to use feedback and the appraisal system to boost morale, develop their team, and encourage productivity. Learners will come away understanding the value of consistent year-round feedback and the appraisal system, and will feel empowered to help those they manage to develop professionally. What's more, they'll feel confident at handling tough topics such as raise requests and unacceptable behaviour. 

This course was last audited on: 10th Feb 2023
  • Developed by professionals
  • Accredited by CPD
  • Fully online course and assessment with no time limits
  • Full audio voiceover
  • Approximate Duration: 3-4 hours
  • Same day digital certificate. Printed certificate posted the next working day

What you'll learn

By the end of this course, learners will:

  • Develop performance development plans.
  • Make performance interviews productive.
  • Prepare for an appraisal.
  • Conduct an appraisal discussion.
  • Document the process.
  • Accurately evaluate the skills of their employees.
  • Recognise core competencies that employees must have.
  • Negotiate difficult conversations about poor performance.
  • Tackle tough discussions about pay.
  • Recognise the importance of consistent feedback.

Training you can trust

Course content


In this first module you’ll be introduced to the importance of a strong appraisal procedure, how they can improve morale and how, when they're done badly, they can demotivate employees and make them look elsewhere.

2Essential Preparation

In this second module you'll discover what information can help you to assess and rate your employees in an objective manner, how to get your employees in the right frame of mind for receiving feedback, and when you should and shouldn't get employees to fill out a self-appraisal.

3Conducting an Appraisal

In this third module, you'll discover how to conduct the appraisal meeting. This involves how to negotiate tricky conversations, such as how to handle a raise request, unacceptable performance, and what to do when an employee asks for a promotion as well as how to set the tone, ease nervousness and make the process more productive.

4Next Step

In this fourth and final module you'll learn how to take your next steps after the appraisal and make the year ahead a productive one. This module will help you set goals, create a development plan, and teach you how to carry out a disciplinary as well as how to review your approach.

 Download Course Overview (PDF)


The online assessment is taken on completion of the training material. You will be asked 10 multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don't pass don't worry! You can take the test as many times as you need with no extra charge.

Who should take this course?

If you manage people and are required to carry out an end of year performance review, this course is for you. The course can help you hone your skills, discover how to handle hard conversations and poor performance, as well as how to make the appraisal process motivating and meaningful for your best performers.

Course reviews

How do our courses work?

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Purchase and payment

Add your chosen course to your basket. Once you’ve added all the courses you need, follow our step-by-step checkout process where you can purchase using Debit or Credit card.

For companies ordering 5 or more courses, you’ll also be given the option to pay by invoice.

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Course access

Once you’ve completed your purchase, look out for an email containing the details you’ll need to start your training.

Simply click the "Get Started" button on the email, and from there you can select whether the training is for yourself or for your team.

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If your delivery address is in the UK, we will send a hard copy of your certificate to your UK postal address once you’ve completed your course. Although we try to deliver your certificates as soon as possible, please allow 3-4 working days for delivery.

Don’t want to wait? You can instantly download your digital certificate as a PDF after course completion.

Additionally, please note that if your company is paying by invoice we can only issue certificates after your order has been fully paid.

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Continued support

Our friendly customer support team is happy to help at any stage of your training. Call us on 0333 006 7000 or contact, and we’ll do our best to answer any questions you may have. 

Additionally, have you seen our help page? It’s full of useful information to help guide you through your training experience.