This course is best suited for managers and supervisors who are new to the role of Facilities Manager or who have little technical background.
The course is also ideal for learners who wish to gain a better understanding of what facilities management involves, for those who wish to
re-enforce their existing knowledge and for people who simply want to explore what’s required by the role.
The course is written at an introductory level and so no pre-requisite knowledge or training is required.
||Introduction to Facilities Management
||What is facilities management? Locations that
require a facilities manager, consequences of poor management, person specification and main responsibilities.
||Legal responsibilities, facilities needs assessments, hard and soft services, schedules,
heating and lighting, water and toilet facilities, air conditioning and ventilation, accessibility, waste disposal and cleaning,
rest facilities and catering, workplace furniture, IT systems, general repairs and maintenance, site security and parking.
||Premises management, workplace layout, space efficiency, health and safety compliance, welfare
facilities, building leases, sourcing new premises and managing moves.
||Health and Safety
||Why compliance is important, relevant laws, risk assessment, fire safety, staff safety,
security and loss prevention, first aid facilities and ergonomics.
||Workplace responsibilities, sustainability, social responsibility, environmental management, going green, recycling, energy efficiency and educating workers.
||Managing staff, day-to-day problems, managing your employer, managing contractors, negotiation skills and key contacts.
||Reducing costs, reviewing costs, bookkeeping, budgeting, contingency planning and asset registers.
The online assessment is taken on completion of the training material. You will
be asked 25 multiple choice questions with a pass mark of 80%. The
answers are marked automatically so you will instantly know whether you have passed.
If you don't pass don't worry! You can take the test as many times as you need with
no extra charge.