Archives

Explore our catalogue of articles, quizzes and resources to discover material that interests you.

What is the Equality Act 2010 and Why is it Important?

Equality and Diversity

The Equality Act 2010 exists to ensure that everyone is lawfully protected from discrimination. Learn more about the main points of the Equality Act here.

Mar 10, 2023
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How to Speak Up in Meetings

Career Development

Speaking up in meetings can have multiple benefits to your personal and professional development. Find advice on how to speak effectively in meetings here.

Mar 6, 2023
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What are ‘Allergy Free’ Foods?

Allergens and Food Labelling Food Safety Hospitality

To help you think about dishes that could be allergen free, we’ve put together some ideas. Find guidance on what foods may be allergy free here.

Feb 27, 2023
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How to Promote Equality, Diversity and Inclusion in the Workplace

Equality and Diversity

Promoting equality, diversity, and inclusion should be an aim of all workplaces. Explore the benefits and find out how to create a better work environment for all.

Feb 24, 2023
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What is National Eligibility Criteria in Health and Social Care?

The National Eligibility Criteria falls under Section 13 in the Care Act 2014. Learn about what the eligibility criteria is and how it works here.

Feb 24, 2023
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How to Handle Customer Complaints

Customer complaints can be tricky, but the most important thing is how you handle these situations. Find guidance on how best to deal with complaints here.

Feb 22, 2023
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A Guide on Hazards in a Beauty Salon: Free Risk Assessment Template

COSHH Health and Hygiene Risk Assessment

Risks to the health and safety of salon staff and customers need to be managed on a daily basis. Download a free beauty salon risk assessment template here.

Feb 20, 2023
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What is the Importance of Effective Communication in the Hospitality Industry?

Hospitality

Improving communication skills in hospitality will bring many benefits to you and your customers. Find tips for effective communication in hospitality here.

Feb 17, 2023
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How to Use Key Phrases in Performance Reviews & Appraisals

Human Resources Leadership and Management

Using the right phrasing in performance reviews is essential for providing clear, actionable feedback. Find a list of key phrases for inspiration here.

Feb 13, 2023
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How to Create an Ingredients List

Allergens and Food Labelling Food Safety Hospitality

All prepacked food requires a food label that displays certain mandatory information. Find guidance as to how you might create an ingredients list here.

Feb 10, 2023
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What Did We Learn from the Horsemeat Scandal and Should We Still Be Worried?

Allergens and Food Labelling Food Safety Hospitality

What has happened since the horsemeat scandal? How successful were the Elliott Review recommendations? Find more facts & effects on ‘horsegate’ here.

Feb 9, 2023
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A Healthy Eating Plan for Fussy Eaters

Nutrition Teachers and Parents

Food preferences shouldn’t stop us from having a nutritious, balanced diet. Discover tips for creating a meal plan that works for every type of fussy eater here.

Feb 8, 2023
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Sexual Harassment in the Workplace: What Is It and How Do I Report It?

Human Resources

Sexual harassment in the workplace is never acceptable. We explain what behaviours it involves, how to spot the signs and how to report it here.

Feb 7, 2023
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10 Development Areas for Managers

Career Development Human Resources

Working on key areas of development will help you become a more well rounded and successful manager. Find some examples of improvement areas here.

Feb 6, 2023
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How to Become an Activities Coordinator

Career Development

An activities coordinator can be an incredibly fulfilling role. Learn about the role, responsibilities and skills required to become one here.

Feb 3, 2023
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What is Visual Literacy?

Education Teachers and Parents

Visual literacy, and the skills associated, can aid learning in all areas of the curriculum. Find suggestions as to how it can be fostered in the classroom here.

Feb 1, 2023
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Report: Fire Safety in the Home

Fire Safety

We undertook a survey of over 2000 adults to find out how often fire safety advice is being put into practice. Take a look at our fire safety report here.

Feb 1, 2023
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What are the Requirements for Working in Confined Spaces?

Workplace Safety

If work in confined spaces is not carried out safely, there can be serious consequences. Find an overview of the legislation regulating work in confined spaces here.

Jan 30, 2023
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How to Conduct a First Aid Needs Assessment: Free Template

Risk Assessment Workplace Safety

First aid needs assessments are vital in helping to determine the type of first aid provisions that a business must have in place. Find out what this entails here.

Jan 27, 2023
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How to Create an Effective Culture of Safeguarding in Schools

Education Safeguarding Children Teachers and Parents

A safeguarding culture is wide-ranging and embeds safeguarding at the heart of a setting. Find out how to create an effective safeguarding culture here.

Jan 25, 2023
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